I wish to forward this complain and I wish it receives the best attention possible from this commission as the sole regulatory body for mobile telecommunication companies in Nigeria.

My complaints is about the MTN Zone Tariff Plan on the MTN Nigeria network.

The MTN zone plan is a Prepaid tariff plan from MTN
which allows MTN Subscribers to make cheap calls or get call discounts based on their location.

MTN Zone call Discounts ranges from 2k/seconds, 4k/ seconds, 8k/seconds, 12k/seconds, 16k/seconds, 20k/ seconds, 24k/seconds and sometime times, 30k/sec and 40k/seconds.

However, I have noticed with dismay in recent weeks that MTN Nigeria has decided to stop consumers from making call at the cheapest rates (2K, 4k and 8k) on this tariff plan.

There are also time where the network provider may decide to peg calls at 40k/seconds for a whole day which is quite very expensive.

I have written to NCC severally on this issue but no reply or action from them as regards this exploitative act, I want to use this platform to again appeal to the management of the NCC to investigate this matter properly in a bid to bring to an end the excesses of this communication company which is getting much and giving little or nothing back to its customers.

Thanks.

Bros, port to FAF if MTN zone doesn't make sense again

gidola:
Bros, port to FAF if MTN zone doesn't make sense again

Plz do u have d code to migrate to FAF? Do u send it.


@ Op it's really disheartening. Initially, I thought it was a structural problem, little did I know it was going to linger for so long!

I tot I was d only one facing dis issue it can b so annoying n very irritating too