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Nairaland Forum / Nairaland / General / Career / Why Are Some Female Customer Care Assistant Bankers Hyper-reactive? (28192 Views)
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Re: Why Are Some Female Customer Care Assistant Bankers Hyper-reactive? by WILSON(f): 3:04pm On Jun 12, 2015 |
NA ONLY WHEN I WAN RENEW MY ATM CARD U GO SEE ME FOR BANK. I DEY USE ATM COLLECT MY MONEY. I DEY USE MY MOBILE PHONE TAKE PAY DSTV, RECHARGE MY FONE, TRANSFER MONEY ETC. NOTHING CONCERN ME AND THOSE LOUSY GIRLS 1 Like
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Re: Why Are Some Female Customer Care Assistant Bankers Hyper-reactive? by easymanofdpeopl(m): 3:05pm On Jun 12, 2015 |
lilbazy: Seconded |
Re: Why Are Some Female Customer Care Assistant Bankers Hyper-reactive? by zinnyprecy(f): 3:05pm On Jun 12, 2015 |
Tallesty1:lol |
Re: Why Are Some Female Customer Care Assistant Bankers Hyper-reactive? by DICKtator: 3:06pm On Jun 12, 2015 |
Kachisbarbie: Loool!! You must be a banker!!! Fund transfer, head of operations acroymn!! And don't mention work pressure cos most of em put it on their CVs that they can work under pressure!! I believe in courtesy and respect for customers. I believe if you are a courteous CSO,if an obnoxious customer confronts you, people would rally on your behalf based on your antecedents!! Unruly CSOs get sacked!!! They are investigated ,transferred or sacked!! ![]() ![]() ![]() ![]() |
Re: Why Are Some Female Customer Care Assistant Bankers Hyper-reactive? by Nobody: 3:08pm On Jun 12, 2015 |
robinicule:Lol ..m.ood . swing.gs |
Re: Why Are Some Female Customer Care Assistant Bankers Hyper-reactive? by menxer: 3:08pm On Jun 12, 2015 |
that's the manifestation of konji in ladies. under sexed ladies are likely to show such symptoms of hyper irritability. |
Re: Why Are Some Female Customer Care Assistant Bankers Hyper-reactive? by DBlackCeazer(m): 3:10pm On Jun 12, 2015 |
kenonze:you ve a point man, gtbank ajah should take note, I am thinking of closing my account with them because of these issues. |
Re: Why Are Some Female Customer Care Assistant Bankers Hyper-reactive? by elijahooo(m): 3:13pm On Jun 12, 2015 |
Hmmm |
Re: Why Are Some Female Customer Care Assistant Bankers Hyper-reactive? by amuniiopz(m): 3:13pm On Jun 12, 2015 |
missKiffy:God bless you dear....most Nigerians don't know there rights. 1 Like |
Re: Why Are Some Female Customer Care Assistant Bankers Hyper-reactive? by Nobody: 3:13pm On Jun 12, 2015 |
kevinberry: A male Customer care agent did that stuff contained in your last sentence to me in Unity Bank yesterday... It's transgender Mate... It's Just that you encounter it more from the females... |
Re: Why Are Some Female Customer Care Assistant Bankers Hyper-reactive? by Nobody: 3:15pm On Jun 12, 2015 |
amuniiopz:My nigga.... I address them very politely and stern.... Especially Ecobank cows |
Re: Why Are Some Female Customer Care Assistant Bankers Hyper-reactive? by DICKtator: 3:16pm On Jun 12, 2015 |
Bloggz74: You must be joking!!! From the perspective of the customer, you may be right!! But from the perspective of the bank, you are wrong!! That is what the Customer Services people are being paid for!! To answer stupid questions,correct the same mistakes customers make again and again!!! And under pressure? Bankers are under pressure most of the time!!! Most job responsibilities advertisement seeks people that can multi task and work under pressure!! That is no excuse!!! It means the Customer service personnel isn't competent and is denying a competent person his/her place!!! Either you shape in or ship out!!! ![]() ![]() ![]() ![]() 3 Likes |
Re: Why Are Some Female Customer Care Assistant Bankers Hyper-reactive? by lovely17(m): 3:17pm On Jun 12, 2015 |
Even mtn dey do am cutting phone for person ear not fresh at all |
Re: Why Are Some Female Customer Care Assistant Bankers Hyper-reactive? by Nobody: 3:18pm On Jun 12, 2015 |
this is so timely and on point! am still tinkin over the very rude attitude by one stewpeeed female customer care at first bank wuse zone 4. she had issues wit my friend b4 today and i told myself i will nt hav issues wit her b4 goin there today BUT my pipo, dis babe cook the issue wait for me oh. |
Re: Why Are Some Female Customer Care Assistant Bankers Hyper-reactive? by Nobody: 3:18pm On Jun 12, 2015 |
It's as a result of heart breaks from their boyfriends and ego issues.I walked in intercont bank to purchase a recruitment form some few years back.Na so the female cashier dey form upper class for me because na1500 I want buy the form.She just dropped the paper on top table and walked away as if I shit for pant.The female cc do that to the male customers more because they know that their female counterparts can't take that shit from them |
Re: Why Are Some Female Customer Care Assistant Bankers Hyper-reactive? by Iamoilprince(m): 3:20pm On Jun 12, 2015 |
This is very common in UBA Bank. Check UBA bank at Surulere, very close to Baba Animashaun. The babe doing Western union is a complete saddist. I had to visit another branch to collect my western union. |
Re: Why Are Some Female Customer Care Assistant Bankers Hyper-reactive? by Humanbeingyahoocom(f): 3:24pm On Jun 12, 2015 |
What are you people looking for in banking hall? I do everything on internet and phone calls to their customer care.and my debit card |
Re: Why Are Some Female Customer Care Assistant Bankers Hyper-reactive? by plendil: 3:26pm On Jun 12, 2015 |
All these posters claiming work pressure being responsible for the poor behaviour, what about the guys? Are they not under pressure as well? There is one guy at GTB Abakaliki, I beleive it Chuka or so. Meeeen, this guy is just too much. Even when irate temperamental customers start raking, you can never see him losing his cool. Compare with his counterpart, that yellow pawpaw and the slim babe wey dey always frown. ![]() The same thing at Diamond bank, also in Abakaliki. Both their CS are males and they are simply superb. During the heat of the BVN registration when the queue would extend almost outside the bank, you still them apologising for taking your time, asking if you dont mind waiting, if you're tired, etc. There must be something about those females. . . ![]() 5 Likes |
Re: Why Are Some Female Customer Care Assistant Bankers Hyper-reactive? by raphoo(m): 3:33pm On Jun 12, 2015 |
Some ladies Banker get Big man, while some react like dat out of frustration too much work |
Re: Why Are Some Female Customer Care Assistant Bankers Hyper-reactive? by urchmanx(m): 3:34pm On Jun 12, 2015 |
I had my fair encounter with them this Xmas. I will say this,GTB bank is one of the best banks but the attitude of the customer service personal are nothing to right home about. They told me that I can't perform any transaction on my account without the token device. I went into the bank around 12 filled the form and they told me that the system to active the token was down. After waiting for hours I complained, the customer service told me that the lady that will do it for me is not around. I waited for hours and she came back and attained to her friend that called her on the phone. When it was my turn she told me is 4 and the system cut of time has reached. I went back to the customer service to complain she became rude. Trust me wasting my 4 hours. That was what I couldn't take. I called head office in their presence. Made sure their was case Id on the issue and a copy sent to my email. See as the bank manager rush come solve the problem. I was pissed because I only have 24 hours to stay around, they lied to me that the system was down and they were rude. She was begging me to stop the call that it will put her into trouble but I have reached my limit as well. 5 Likes |
Re: Why Are Some Female Customer Care Assistant Bankers Hyper-reactive? by sevule(m): 3:42pm On Jun 12, 2015 |
I COMPLETELY agree with the sentiments that a lot of the female customer service staff are quite rude. I had to call a female customer service officer in GTB Awolowo Road to order after I greeted her and she did not respond. To her credit she did apologize and blamed it on pressure but that excuse does NOT hold water. I worked as a customer service officer in a VERY BUSY bank in the East a couple of years ago and I ALWAYS treated customers with respect. There is ABSOLUTELY NO EXCUSE to be rude to a customer even if the customer is irate. It is called Customer SERVICE for a reason. 3 Likes |
Re: Why Are Some Female Customer Care Assistant Bankers Hyper-reactive? by Nobody: 3:45pm On Jun 12, 2015 |
Mostly if your transactions is a small amount of money. 1 Like |
Re: Why Are Some Female Customer Care Assistant Bankers Hyper-reactive? by sevule(m): 3:46pm On Jun 12, 2015 |
urchmanx: Did you follow up on the case? I hope you were not swayed by their pleas. We really need to start demanding for satisfactory service and if we do not get it we should log an official complaint and follow it through. |
Re: Why Are Some Female Customer Care Assistant Bankers Hyper-reactive? by adahgold(m): 3:49pm On Jun 12, 2015 |
Rumpelstiltskin:. oooooh I see,is it by force to work if they r not satisfied they should quit. |
Re: Why Are Some Female Customer Care Assistant Bankers Hyper-reactive? by adahgold(m): 3:53pm On Jun 12, 2015 |
That is how I met one in first bank,me I don't take nonsense as I raised my voice wat I came for was done in 2 minute. If they r not satisfied with the job they should quit. 1 Like |
Re: Why Are Some Female Customer Care Assistant Bankers Hyper-reactive? by KingTom(m): 3:58pm On Jun 12, 2015 |
Creamish: You should know what I'm talking about here na ![]() ![]() ![]() ![]() |
Re: Why Are Some Female Customer Care Assistant Bankers Hyper-reactive? by Nobody: 3:58pm On Jun 12, 2015 |
Hmm! all these experiences I am reading here. Not my bank o! Zenith Bank always the best especially Iju Branch Fagba. They always treat me like a god. But that bank called Eco bank Gosh! they deserve to be fired all of their so called customer care agents. I just closed my account with them and I have had no regrets ever since. Bunch of saddists. |
Re: Why Are Some Female Customer Care Assistant Bankers Hyper-reactive? by KingTom(m): 4:01pm On Jun 12, 2015 |
Kolade354:That's the way ![]() |
Re: Why Are Some Female Customer Care Assistant Bankers Hyper-reactive? by KingTom(m): 4:02pm On Jun 12, 2015 |
Mega2010:Na the best way to handle those fucktards ![]() |
Re: Why Are Some Female Customer Care Assistant Bankers Hyper-reactive? by tivta(m): 4:07pm On Jun 12, 2015 |
Hmmmm. This is new, as for me every bank I go to all female customer care respond so very well to me, maybe because I look like a wealthy man or handsome. The female customer care I however have issues with is mobile network operators, they don't know jack about technology. At OP, just conquer them with humility and smiles(that is if you are handsome) 1 Like |
Re: Why Are Some Female Customer Care Assistant Bankers Hyper-reactive? by wordbank(m): 4:08pm On Jun 12, 2015 |
Tipping is the key |
Re: Why Are Some Female Customer Care Assistant Bankers Hyper-reactive? by lonelydora: 4:08pm On Jun 12, 2015 |
Tallesty1: My simple solution to them: If she's single, I strive to get her number, be friendly with her, book a date on a latter date and fvck the hell outta of her in any good hotel. It may take 3 attempts, but i must achieve it. Try it and thank me later. It worked for me in Ecobank, GTB, and Access. Currently targeting one in Stanbic. Yeye, they go dey form for my money again? |
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