These are two very juicy job vacancies for fresh graduates:

Service Quality Analyst (Graduate)
DETAILS

Responsible for mining, extracting, structuring and presenting qualitative data from moving/motion pictures. You will leverage your expertise to be accountable for data tracking, metrics and executive reporting.



QUALIFICATIONS

Degree in Business or related discipline required

At least one year experience in any customer service/support role (Banking/Hospitality environment is a plus)

Technical proficiency in Microsoft applications -
Word, Excel, Project etc

Ability to multi-task and prioritize well Excellent writing and communication skills

Target driven and ability to work under pressure Demonstrated problem-solving ability

Experience in project and time management required


Service Auditor (Graduate)

DETAILS

Help improve customer service in your area by providing your opinion on services to organizations through Mystery Shopping. Shoppers visit locations and observe the atmosphere, interact with employees, make purchases, and report back on their experience.

The visits will include,
Evaluating the service you receive from the employees

Observance of the cleanliness, attentiveness of the staff interacted with

Evaluating knowledge of products offered, quality of service received Observance of ambiance and the maintenance of structures/fixtures

QUALIFICATIONS

Excellent interpersonal skills

Excellent communication skills Strong ability to stay focused

Ability to maintain confidentiality Proficiency with PCs and knowledge of and using Microsoft (Word, Excel) preferred

Ability to write comments and narratives is an added advantage

Target driven/ability to work under pressure

Availability is key - visits involve travelling and working weekends

Field work/acting skills as well as experience in sales is an ad-on

We are looking for serious-minded people who are dedicated to quality, detail and professionalism.

The ideal candidate must be at least 26 years of age.

No experience is required. Training will be provided for successful candidates once shortlisted.

http://insidify.com/jobs/in/526928