United Bank for Africa Plc (UBA) has unveiled a
short code for its customers, who may have
registered in other banks, to enable them submit
their Bank Verification Number (BVN) into the
bank’s database.
The bank also said it has put measures in place
to ensure convenient and hassle-free process,
leveraging on its information technology
infrastructure.
The short code, *919*6#, according to the bank,
is made simple as well as it process.
The Group Managing Director and Chief Executive
Officer, Philips Oduoza, during the launch of the
code, said the bank’s initiative will help give a
tremendous boost to the overall success of the
exercise.
“With 2.7 million registrations as at today, UBA is
currently the leading bank in BVN registrations
among banks in Nigeria. We invite all customers
to take advantage of this innovation, one of many
initiatives of the bank to provide convenient
banking solutions and excellent service to our
customer,” he said.
However, the Executive Director, Group
Information Technology, UBA, Rasheed Adegoke,
said: “All a customer has to do is to send his or
her valid BVN from the telephone number that
was used to open their account to the short code
number and it will become automatically linked.”
He noted that the introduction of this simplified
process was in response to some of the
challenges associated with the ongoing BVN
exercise.
“UBA has come up with this novel process to
ensure that customers who already have their
BVN do not have any issues submitting it to their
alternate banks,” explained Adegoke.
He added that once customers submit their BVN
through the code, they will get an immediate
response letting them know whether their BVN is
valid or incorrect.
The responses will be accompanied by a phone
number through which further enquiries can be
made by the customers if required.
In addition to this phone number, customers can
also reach UBA on social media through
Facebook and twitter or by calling UBA’s
Customer Fulfillment Centre for further
clarifications.
The BVN is a unique number given to all bank
customers in Nigeria who had their finger prints
and pictures taken at bank branches around the
country.
However, each customer’s biometric and personal
data is attached to all bank accounts he or she
operates whether personal or corporate, to ensure
every customers have single BVN no matter the
number of accounts they operate in as many
banks as they desire. http://www.ngrguardiannews.com/2015/07/uba-unveils-code-for-submission-of-bvn-registration/

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