Clayfields & Harrow Limited – We define ourselves beyond the simple snag of customer service excellence. For us, our service quality measurement centers on a set standard of achieving zero facilities downtime for our customers. Our collective goal at Clayfields & Harrow is to simplify the task of facilities management for our customers.

We are recruiting to fill the position of:

SITE ENGINEER

JOB DESCRIPTION
The Site Engineer will oversee supervisory and organizational elements liaise with main and sub contractors
Regularize with clients
Checking and preparing site reports
Give technical advise
Manage projects
Interfacing with clients.

REQUIREMENTS
Degree in Structural/Civil Engineering.
Minimum of 2 years working experience.
Good driving skills is an added advantage.

CUSTOMER SERVICE OFFICER

JOB DESCRIPTION
Give customers world class experience at first contact with customers.
Handling inquiries from customers.
Listen to customers’ questions and concerns, and provide answers and solutions.
Ensuring Customer Retention.
Provide information about products and services to the business development unit.
Handle customer complaints.
Record details of customer contacts and actions taken and follow up on queries.
Refer customers to supervisors or more experienced employees.
Provide help and advice to customers using the organization’s products or services.
Communicate courteously with customers by telephone, email, letter and face to face.
Keep accurate records of discussions or correspondence with customers.
Weekly report on customer’s patronage and other activities.

REQUIREMENTS
Bachelor’s Degree in any Art or Social Science field.
Minimum of 2 years working experience.
Applicants must posses excellent communication and interpersonal skills.

TO APPLY
http://www.jobakademy.com/customer-service-officer-at-clayfields-harrow-limited/

I got an invite for test, please what should I expect? thanks

Pls can u get a copy of d invite so I can gatcrashed. When is d test holding.