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IT Support Analyst by GENO: 2:23pm On Sep 26, 2015 |
Data Flux Technologies is a digital production
studio that designs, implements, manages and
optimizes content-driven web presences for a
growing portfolio of nonprofit, education, small
business and agency clients. Based in Lagos, Data
Flux Technologies aims to provide strategic,
dynamic online solutions and to build excellent
long-term relationships with our clients. And we
have a dedicated, diverse and uniquely qualified
team that grows and adapts as your organization
does.
We are recruiting to fill the position of:
Job Title: IT Support Analyst
Location: Lagos
Job Descriptions:
Assist all end users to perform troubleshoot on all
procedures and provide updates on trouble tickers
to resolve all issues effectively and prepare all
documents for policy manuals and provide IT
support for organization.
Maintain and update Configuration Management
Database on regular basis and perform
troubleshoot on all hardware, software and
equipment.
Ensure compliance to all IT support operating
procedures and ensure accuracy in all logs and
manage all technical and business resources and
maintain knowledge on all technical changes and
provide training to all new employees.
Provide optimal level of customer services and
administer all service calls for desk programs and
perform troubleshoot on all hardware and wireless
devices.
Supervise and resolve all hardware and software
issues and assist to configure all new systems and
perform tests on all deployment projects.
Job Requirements
Requirements:
B.Sc/HND in Computer Science/Engineering
courses. IT certifications will also be required.
A minimum of 2nd class Lower Degree or its
equivalent
Candidate must be resident in Lagos
Candidate must have a minimum of 3 years
cognizant experience
Required Skills:
Strong communications skills and problem solving
abilities
Ability to convey complex information in user-
friendly language
Ability to read code and to understand elements of
JavaScript, Vbscript and ASP,XML, HTML, and XSL
would be ideal.
Proficient in Microsoft/Mac operating systems and
productivity tools
Possess strong logical thinking and the ability to
troubleshoot
Strong interpersonal skills
Application Closing Date:
23rd October, 2015.
How to Apply:
Interested and qualified candidates should forward
their applications and resume to
recruitment@dataflux.com.ng |
(1) (Reply)
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