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Nairaland Forum / Nairaland / General / Jobs/Vacancies / Customer Support Partner Job At MTN Nigeria (852 Views)
Uber Driver/driver Partner Job Opportunities In Lagos & Abuja (multiple Opening) / MTN Nigeria Recruitment 2017 | Application Requirements / Partner Job (2) (3) (4)
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Customer Support Partner Job At MTN Nigeria by Marlboro1: 6:18am On Oct 04, 2015 |
The leader in telecommunications in Nigeria, and a part of a diverse community in Africa and the Middle East, our brand is instantly recognisable. It is through our compelling brand that we are able to attract the right talents who we carefully nurture by continuously improving our employment offerings even beyond reward and recognition. Job Description Analysis of customer requests for prompt resolution Ensure end-to-end account management for Enterprise customers Perform Service fulfilments for Enterprise customers (i.e. SIM Swaps, Migrations, etc.) Liaise with support teams (within and outside ES) in order to resolve any customer identified issue Pro-active analysis of all support systems (charging, billing, etc.) as well as enterprise products with a view to identifying customers pain points and resolving issues before escalation Constant analysis of Managed customer database for Revenue and Debt management Work with product, UAT and support teams to validate new products, new system ......... Read more and apply at ........ http://africaonline.cc/index.php/category/jobs/ |
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7 Available Positions / How Can A Recent Graduate Be Recruited For Internship In An Oil And Gas Firm / Customer Project Manager - Ericsson
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