Yesterday evening, I loaded 1000 Naira airtime on my phone with the hope of using it for my BlackBerry subscription. I went out to answer a neighbour's call and came back 5 minutes later. I was full of smiles that I was about subscribing since I had some important and urgent mails to send. Each time I sent the subscription code, I kept receiving messages that my credit balance was not enough to activate the subscription. I checked my account balance and found out I had 950 Naira left; I became furious because this was not the first or second time such day-light robbery would be happening!!!

I quickly called their customer care and requested to speak with a representative. I told the rep what transpired and he told me that he had already deactivated it; that the 50 Naira was deducted from my account for callertunes subscription!!! If I may ask, is it by force to get MTN callertunes? They have automatically gotten me subscribed several times without my consent! I would opt out but yet, they keep subscribing my line to this callertune of a stuff which I don't even need or like in the first place! On daily basis, MTN forces customers to subscribe to many of their services that are not needed by majority of folks!

The Nigerian government and its regulatory agencies seem to be very non-challant about how and ways these existing network providers in Nigeria carry out their businesses! I bet you, things like these will not happen in Lebanon or Latvia!!!

I am looking forward to the day where we would have network providers that do not defraud customers nor rob them black and blue!!!

The latest way MTN defrauds customers now is by sending them a particular type of message that doesn't go to your 'message inbox' but will be displayed on your screen. If your finger mistakenly touches the 'OK' button on your phone, that's it!!! They will collect 50 Naira from you for one annoying service or the other!!!

Is NCC a sleeping body or extinct!!!?

They saw your nairaland moniker and thought: "He probably likes music and has a tonne of money, so why not!"

RickRichards:
They saw your nairaland moniker and thought: "He probably likes music and has a tonne of money, so why not!"

Lol! Guy, you too funny

uhm i heard there is an NCC toll free line, you should try calling and complaining about this to them.

Lols dat 'ok' tin makes me mad cos I lov middle button

Op it is a lie, if you have complained once, MTN never subscribes you again. I just think you have itchy fingers to try out one or two enticing MTN caller tone promos, especially when they promise you that it's free, you jump in and after the first free one month, when they deduct 50 naira, you come here and start crying.
Op, plz in Francis Odega's voice: gerrarra hia! U know what am saying