front desk officer provides exceptional customer service to guests. Individuals in this role must have excellent customer relationship management and communication skills. Guests' first impression of a property often results from their interaction with the front desk officer during the check-in process. The incumbent cultivates customer relationships based on his understanding of guests’ needs. Skills & Experience Individuals interested in pursuing the position of front desk officer should have a high school diploma or GED equivalent. For high school graduates, the hiring property typically requires two years' experience in customer service, front desk or other related professional area. In lieu of work experience, a two-year degree from an accredited university in hotel and restaurant management, hospitality, business administration or related major qualifies an individual for this role. Drawing from a balanced mix of communication, organization and customer service skills, front desk officers effectively manage multiple tasks simultaneously and attend to guests’ needs with diplomacy and professionalism. Mode of Application Interested and qualified applicants should submit their phone numbers to the comment box/ the phone number is given below for further contact on the job. Application Deadline: 20th November, 2015.Job available for Lagos State residents only for more information call 09035217457