Dropping your ATM card details online on foreign web hosting companies is not entirely a safe thing to do. I decided to post this after a sour experience on a foreign webhost firm. By the way, its not www.domainking.ng. I trust domainking and I am still proud of them anyday anytime.

I am declining from posting the name of the webhosting company as I will officially call them on Monday. I decided to try out a foreign webhost by November last year to check out the offers they have. I saw this webhost, www.***.com, you may get it if you guess since its just 3 letters. I subscribed for a trial monthly plan of $4.95, dropped my ATM details including my CVV2 number and the money was deducted from my bank account instantly. No grouse. The annoying thing was they did not ask for my 6 -digit GTB token confirmation. I didn’t see it as a big worry since the amount was small. Now, the agreement was that i will be paying monthly from the option I chose. By 26th November 2015, when my first month subscription expired, $34.95 was deducted from my account, approximately N9700 without any bank alert. I knew something was wrong whenI went to the ATM in my countryhome but since I couldn’t check the balance because of a poor internet connection.

Came back to the city and logged into my GTB online account and saw the deduction, I was mad because they were supposed to make monthly deductions of about $4.95 monthly. Out of annoyance, I deactivated my ATM card and requested for a new one. I will be going to the bank this week to ask for a permanent solution to this so that this guys do not withdraw anymore from my account for any reason. This is simply a fraud.

I know this is my fault somehow. Readers, please do not drop your ATM card details on any webhosting company except if they use Voguepay, Quickteller as a medium for payment. I have learnt my lesson.

www.naijahotwire.com

Bro,why dont you do a charge back,i couldnt do this in 2013 when web.com,charged me 2800 for a transaction i did not approve,

Web.com dey robb for daylight,i couldnt do the chargeback thing because banks were not offering the service then but they do now

You may take your complaint to digital forum or bhworld.those platforms are more exposed to them than nairanland

Put in your evidence too

barapistis:
Bro,why dont you do a charge back,i couldnt do this in 2013 when web.com,charged me 2800 for a transaction i did not approve,
Web.com dey robb for daylight,i couldnt do the chargeback thing because banks were not offering the service then but they do now
You may take your complaint to digital forum or bhworld.those platforms are more exposed to them than nairanland
Put in your evidence too

Thanks i will. Its www.web.com

Sir. Don't you think its because of the high dollar thing. Possibly as at when u started the transaction, it was 199 naira per dollar but I calculated the amount you gave up there and it seems u were charged 285/$

Mr man there is something we call exchange rate. Perhaps the first time you were charged it was 199 then the second time it was 280. That has nthing to do with Web.com | Do not smear an innocent company.

As for unauthorised charge, you clearly saw it where it was written that your card will be billed monthly. So do not complain when they debit your card.

As for 6 digit token code not all payment gateways require the 6 digit. Some sites won't ask for it. They can still debit your card. Although PCI and other card industries like Mastercard and Visa are appealing to banks and gateways to enforce the use of 3d Secure. (That's the official term for your token or otp)

As of today, not all merchants or website requires the token code. It's mostly Nigerian Websites and websites that make use of the 3D Secure system that can request your token. I hope you understand now.


And saying we should not drop our card on webhost that dont use voguepay is just funny and ignorant in nature.

Are all Web hosts using voguepay?Is godaddy using voguepay? Is hostgator using voguepay? There are 10000s of hosts with their individual payment processors so avoiding them and looking for voguepay you are on your own.

Even popular Nigerian host whogohost does not use voguepay

I am no staff of Web.com but I jst want to clear the air and make you understand how card payment works. Card payment system is dynamic and not static. The way it works in Nigeria does not mean it must work the same way in foreign countries. Nigeria makes use of interswitch abroad it's not the same so forget your token unless the website supports 3D Secure such as Verified by Visa or MasterCard Secure Code.

Strahovski:
Mr man there is something we call exchange rate. Perhaps the first time you were charged it was 199 then the second time it was 280. That has nthing to do with Web.com | Do not smear an innocent company.

As for unauthorised charge, you clearly saw it where it was written that your card will be billed monthly. So do not complain when they debit your card.

As for 6 digit token code not all payment gateways require the 6 digit. Some sites won't ask for it. They can still debit your card. Although PCI and other card industries like Mastercard and Visa are appealing to banks and gateways to enforce the use of 3d Secure. (That's the official term for your token or otp)

As of today, not all merchants or website requires the token code. It's mostly Nigerian Websites and websites that make use of the 3D Secure system that can request your token. I hope you understand now.


And saying we should not drop our card on webhost that dont use voguepay is just funny and ignorant in nature.

Are all Web hosts using voguepay?Is godaddy using voguepay? Is hostgator using voguepay? There are 10000s of hosts with their individual payment processors so avoiding them and looking for voguepay you are on your own.

Even popular Nigerian host whogohost does not use voguepay

I am no staff of Web.com but I jst want to clear the air and make you understand how card payment works. Card payment system is dynamic and not static. The way it works in Nigeria does not mean it must work the same way in foreign countries. Nigeria makes use of interswitch abroad it's not the same so forget your token unless the website supports 3D Secure such as Verified by Visa or MasterCard Secure Code.

I was NOT billed monthly. I was billed annually which was not what I subscribed to. It has nothing to do with exchange rate. I do not care about the exchange rate. What I care about is the monthly billing which I subscribed to and instead, I was billed annually which is fraud. You were not there when I subscribed.

About the gateway stuff, its my cross and I have dealt with it. Thanks for dropping by.