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JOB Alert!!!....oil And Gas Maintenance Engineer/technician Recruitment... / Job Alert - Technology Career At Pal Pensions / Job Alert: Quick Response (2) (3) (4)
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Job Alert by MoJewel(m): 6:28pm On Jan 04, 2016 |
Our Client; a Leading Bank in Nigeria in her bid for expansion is looking to fill the role of a Consultant; Complaints Management Qualification: B.Sc/HND in any discipline with a minimum of Second Class Lower and Lower Credit Respectively. Requirements: Candidate must have managed direct sales reporting. Candidates must have good presentation skills; must be able to work in a Team; Proficient in Microsoft Office and must be Self Motivated and Result Driven. Responsibility: • Investigate and resolve customers' complaints. • Contact customers who lodge complaints and regularly update them on the stage of resolution. • Complaints Tracking and Documentation. Ensure proper record keeping in terms of regulatory requirements. • Assist in developing and maintaining an up-to-date database of customers’ complaints, providing the foundation for effective customer profiling. • Periodic root – cause analysis • Assist in the development of initiatives to mitigate situations that lead to such complaints • Build relationships, earn trust and buy-in from customers in order to get referral business and retain customer loyalty. • Generation of Weekly Customer Complaints Report Experience: at Least 1 year experience in an Administrative role or in a similar role. Suitable and Qualified should send their CVs to moyo.olanipekun@workforcegroup.com using the stated role as subject. |
Re: Job Alert by Chickychic(f): 6:41pm On Jan 04, 2016 |
Sent Hope to hear from you soonest MoJewel: |
Re: Job Alert by mim24: 2:59pm On Jan 05, 2016 |
How about those of us that did documentation for customer service since September 2015? We have not been ask to resume. |
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Jobs At Shoregate Hotels / Job Vacancy At Aquarian Consult / Apply Now For Ongoing Job Recruitment At Stanbic IBTC Bank, 2016
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