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Nairaland Forum / Science/Technology / Computers / Computer Hardware Engineer Wanted (665 Views)
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Computer Hardware Engineer Wanted by KanuChris: 12:19pm On Jan 11, 2016 |
JOB DESCRIPTION: The candidate should be able to work under minimal supervision, provides front-line support to end users for PC, server or mainframe applications and hardware. Interacts with network services, software systems engineering and/or applications development to restore service and/or identify core problems. Simulates or recreates user problems to resolve operating difficulties. Responsible for maintaining acceptable levels of customer satisfaction according to defined policies Works with engineers to resolve tier 2 and Tier 3 support issues. Trains end-users on software packages and standard IT procedures as required; participates in new application rollouts, testing and special Projects as needed. Provides technical support by performing installation, repair, and preventative maintenance of personal computer and related software/hardware. Trouble shoots software and hardware failures and identifies network problems when related to personal desktop computers. Activities include recognition, research, isolation, resolution, and follow-up steps. Screens, refers, and diagnoses internal inquiries and work requests as they relate to maintenance of end-user devices (EUDs), software, hardware, and firmware utilizing experience and understanding of MHS environment and MHS clinical systems RESPONSIBILITIES AND ESSENTIAL FUNCTIONS Scope: Build, debug, test, repair and upgrade computer prototypes (computers, servers, peripherals, programs and software/firmware). Assist engineers in the evaluation of new electronic components. Document prototype construction and maintain pertinent engineering records. Write procedures and various technical documents. Competencies: Analytical thinking and problem solving ability; uses rigorous logic to solve problems. Understands and uses speed as a competitive advantage; completes tasks on time. MINIMUM QUALIFICATIONS Education Associates Degree in Electronics, Certificate of Completion of Technical School, like A+ or equivalent experience in related discipline. Experience Engineering test, debug, train, tech support or relevant experience. Experience within computer hardware environment preferred. Location: Abuja, Nigeria. Salary: ₦100,000:00 — ₦250,000:00(Monthly) + Other benefits Skillset: Engineering Application link: http://www.infotime24.com/index.php/jobs/item/746-computer-hardware-engineer-wanted.html |
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