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Customer Care Manager/business Development Specialist by MiratonMatador: 11:51am On Jan 15, 2016
Miraton Matador Group
www.miratonmatador.com [under construction]
Prelude: www.traymedia.com/mmg

The Group of companies is involved in 5 major sector of the economy is recruiting to fill the vacancies below. The ICT industry; as Royal Metador IT Intl Ltd [Involved in hardware procurement services], the energy industry; as Miraton Rose Renewables [specialized in installation of AC/DC inverters, other energy saving devices and solar products], in the Outsourcing business, as RM Outsourcing [involved in semi – skilled outsourcing], in the finance lending business; as Latrose Finance [providing short term loans to the low & middle class individuals and growing businesses. Latrose finance is also involved in pawn brokerage], also involved in general trading; as T and T markets Limited.

JOB ROLE/FUNCTION: BUSINESS DEVELOPMENT SPECIALIST/CUSTOMER CARE MANAGER
LOCATION: IKGOTA/AJAH, LAGOS.

The Business Development Specialist/customer care manager is responsible for achieving target revenue, maximising business opportunities and for the ongoing development and growth of sales across Miraton Matador Group.
You will be responsible for providing excellent customer service, building positive business relationships and working with staff to ensure that any agreements/commitments are delivered within the appropriate timeframes.

ROLES & RESPONSIBILITIES
Sign on of new clients /businesses
• Identify and contact businesses not currently on Miraton Matador Group clientele’s list.
• Make contact and sales; by telephoning, meeting or attending relevant exhibitions and events in order to make contact with potential clients.
• Market effectively our various products/services on our Miraton Rose Renewable Energy, MatadotIT, RM Outsourcing and Latrose Finance Company Limited subsidiaries.
• Deal with incoming queries effectively and provide responses within 24 hours.
• Prepare and plan day in order to make effective use of sales time.
• Achieve monthly minimum performance criteria.
• Market company’s products/services on social media network and other marketing channels.

RETENTION OF EXISTING CLIENTS
• Maximize and upgrade all existing clients in the personnel outsourcing department
• Make regular contact with current clients to ensure development and maintenance of a strong relationship and ensure the delivery of excellent customer service to these clients.
• Where and when appropriate, to meet with clients to build the relationship and understanding of their business needs.

COMPANY GROWTH
• Provide statistical information in making key decisions relating to company’s growth.
• Achieve company’s productivity, profitability target set marks.

MENTOR AND SUPPORT THE BUSINESS DEVELOPMENT ANALYST/INTERNS ON;
• Departmental Support
• Assist and support the management and activation of sales contracts pitches as and when necessary.
• Understand the company’s products and how they can support external customers.
• Help and plan in outsourced personnel training.
• Assist in building new business frontier

ADMINISTRATIVE DUTIES
• Assist the business development department with sourcing and distribution of leads.
• Ensure payment reconciliation and client’s registration documentations are done timely and in professional manner.
• Ensure that all sales activity is recorded and that this record is kept up to date with contacts.
• Receive and deal with enquires on a priority basis. Follow up on general enquiries &e enter all relevant information on the FP database

REQUIREMENTS
• Bachelor of Science in any course.
• Master’s program; an added advantage.
• Project Management Courses; an added advantage.
• 2-4 years experience in a sales role.
• 1st Class, Second Class upper, Second Class Lower & third class graduates can apply [No special preferences]

Application Closing Date
4th February, 2016

NOTE:
The Company is located along the Lekki – Epe Expressway; Just after the Victoria Garden City Roundabout. Residents along this axis will be considered first.

REMUNERATION

Basic Salary & Allowances [BDS/BSJA/BDSA]:
Commission fees available depending on unit attached to.
Medical Insurance Fee available
[As one of our company; is involved in micro – credit]. Successful candidates can access a specified amount of funds; as overdraft.
A pool car will be provided for the successful candidate

METHOD OF APPLICATION:
Qualified and interested candidates should kindly forward their application and CV's to careers@miratonmatadorgroup.com using BD/MMG/LOCATION for applications regarding this application; your location as subject of the mail.
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