Recently, My Tecno has started misbehaving. When a call comes in, The screen light is always off unless I press the Power button which will stop my ringtone then the light will be on.
Also, the red light at the left top of the phone has being on since then.
How can I resolve the issue?
Thanks

Carl care is always there to help you, take it there

Thanks

LuckyAgbaze:
Recently, My Tecno has started misbehaving. When a call comes in, The screen light is always off unless I press the Power button which will stop my ringtone then the light will be on.
Also, the red light at the left top of the phone has being on since then.
How can I resolve the issue?
Thanks

Hi LuckyAgbaze, as for the problem you mentioned,you can take your phone to our Carlcare Service Center,below please find contact information of our service center in Nigeria, our technicians there will try to help you with your phone problem. You can choose the one nearest to you. Thank you!

Lagos 1st Floor, No.77 Opebi Road, Ikeja, Lagos, Nigeria +23480022752273/08138615848
Lagos 2nd Floor, Digital Square, No.20 Obafemi Awolowo Way, Ikeja, Lagos, Nigeria +2349036003533
Lagos No 55,kofo, abayomi avenue, apapa, Lagos State, Nigeria +2348091339530
Lagos Ground and 1st Floor, No.1205 Ahmodu Ojikutu Street, off Bishop Oluwole Street, Victoria Island, Lagos, Nigeria +2348066153123/9039209279
Abuja 1st Floor,NO.16 Gwani Street(near King's Care Hospital), off IBB Way, Wuse Zone 4, Abuja, FCT, Nigeria. +2348181176195
Onitsha 1st Floor, 44B New Market Rd, Onitsha, Anambra, Nigeria +2348177250277
Port Harcourt 2nd Floor, No.17 Rumuobikani, Trans-amadi Rd, Part-Harcourt,River,Nigeria +2348181700046/8181700074
Kano 1st Floor,NO.32 Beirut Rd, Kano Contact, Kano,Nigeria +2348096969680
Kaduna 3rd Floor, G5/F6 Ya Ahmed House, Ahmed Bello Way, Kaduna, Kaduna, Nigeria +2349095724673
Benin No.5-7, Isekhere Street, Off Ibewe Rd, Ring Rd, Benin City, Edo, Nigeria +2348172951002
Ibadan 3rd Floor, Isolak Building,Queen Elizabeth Rd,Ibadan, Oyo, Nigeria +2348172005296
Ilorin 2nd Floor,Ostrich Bakery Building, 155 Ibrahim Taiwo Rd,Ilorin,Kwara, Nigeria +2349092961418
Owerri Ground Floor, No.20 Mbonu Ojike street, Ikenegbu, Owerri, Imo, Nigeria +2349081941110/9081941111
Sokoto Rm 2, NO.39 ABDULAHI FODIO Road, Block 2, Sokoto, Sokoto, Nigeria +2348036612047
Aba 1st floor, No.192 Azikiwe Road, Aba, Abia, Nigeria +2348022914100/8097597033