Welcome, Guest: Register On Nairaland / LOGIN! / Trending / Recent / NewStats: 3,200,690 members, 7,975,650 topics. Date: Tuesday, 15 October 2024 at 09:57 AM |
Nairaland Forum / Nairaland / General / Jobs/Vacancies / Customer Service Personnel (1734 Views)
Customer Service Personnel Needed In Surulere, Lagos At Tuteria Nigeria / Customer Service Personnel / Customer Service Personnel (2) (3) (4)
Customer Service Personnel by prohub101: 9:50am On Feb 22, 2016 |
At Prohub Global, we define human progress by innovations that enrich humanity. We do not view connectivity as a privilege, but a necessity. We believe that the impact of information and communications technology should be measured by how many people can benefit from it. Prohub Global is a leading global ICT solutions provider. Through our dedication to customer-centric innovation and strong partnerships, we have established end-to-end capabilities and strengths across the carrier networks, enterprise, consumer, and cloud computing fields. Our products and solutions have been deployed in over 46 countries, serving more than one tenth of the world’s population. We are recruiting to fill the position of: Job Title: Customer Service Officer Job Description Improve customer service experience, create engaged customers and facilitate organic growth Take ownership of customers issues and follow problems through to resolution Set a clear mission and deploy strategies focused towards that mission Develop service procedures, policies and standards Keep accurate records and document customer service actions and discussions Analyse statistics and compile accurate reports Recruit, mentor and develop customer service agents and nurture an environment where they can excel through encouragement and empowerment Keep ahead of industry’s developments and apply best practices to areas of improvement Control resources and utilise assets to achieve qualitative and quantitative targets Adhere to and manage the approved budget Maintain an orderly workflow according to priorities Desired Skills and Experience Proven working experience as a customer service manager for smart phone Experience in providing customer service support Excellent knowledge of management methods and techniques Proficiency in English Working knowledge of customer service software, databases and tools Awareness of industry’s latest technology trends and applications Ability to think strategically and to lead Strong client-facing and communication skills Advanced troubleshooting and multi-tasking skills Customer service orientation BSC degree/HND in Business Administration or related field Forward your resume to career@prohubglobal.com 1 Like |
Re: Customer Service Personnel by onome710(m): 10:16am On Feb 22, 2016 |
Location? |
Re: Customer Service Personnel by Nobody: 10:21am On Feb 22, 2016 |
You people are just not serious...i will keep saying it. 1 Like |
Re: Customer Service Personnel by obiakorEmmanuel(m): 11:05am On Feb 22, 2016 |
Thanks |
Re: Customer Service Personnel by kidman96(m): 12:46pm On Feb 22, 2016 |
makky04: Why? |
Re: Customer Service Personnel by AirmirthDY(f): 12:54pm On Feb 22, 2016 |
Only God knows the number of c.v I have sent for job placement to prohub global and I have never receive an invite. Well I have sent this again, I won't quit until God answers my prayers. |
Re: Customer Service Personnel by Eve62(f): 2:51pm On Feb 22, 2016 |
Location pls |
Re: Customer Service Personnel by Nobody: 2:56pm On Feb 22, 2016 |
AirmirthDY: Nawao thought it was just me have practically lost count. Hoping this flies through though!!! |
(1) (Reply)
Ideas On PZ Cussons Aptitude Test / Professional Article Writers Need Urgently / Pls Help Me Confirm If They Are Real
(Go Up)
Sections: politics (1) business autos (1) jobs (1) career education (1) romance computers phones travel sports fashion health religion celebs tv-movies music-radio literature webmasters programming techmarket Links: (1) (2) (3) (4) (5) (6) (7) (8) (9) (10) Nairaland - Copyright © 2005 - 2024 Oluwaseun Osewa. All rights reserved. See How To Advertise. 10 |