I see ugly pple

I'm using this opportunity to thanks Slot Management and IGI insurance for replacement of my Tecno M9 Screen.You guys are wonderful 'Stella Adeniran Ogunsanya'

From
Adebayo S.

Op na ur sister be dat lady? Wait are u both related to Ronaldinho?

I was sold a fake BlackBerry charger from them, at 1,500 at their Saka Tinubu branch VI, Lagos, I wish this post came earlier but I have moved on.

gurunlocker:
You got your charger, someone lose her job?

meaning ??

And what we just read is well doctored press release to clear Slot and Infinix name respectively. I can say the person who wrote this wasn't the same person who came on here yesterday ranting about how they were cheated. But its good though at least something was done to save their asses.

AmbodOfLASU:
SLOT AND ITS PHENOMENAL RESPONSE.

In relation to a thread, I opened on nairaland https://www.nairaland.com/3042938/fraud-slot-limited some hours ago about how a SLOT staff sold a fake charger to me at the price of the original. After the thread hit the front page, I received plethora of calls from SLOT authorities. I was called by their General Manager,who pleaded I should come to their Ikeja head office. He promised to pay for all my transport expenses. I was not after making any money from the situation, albeit, I was bent on ensuring justice, openness,credibility and transparency. Just like an Old man,who was called by his son from the village, to come to the city, I proceeded to test the waters albeit nostalgically. I got to SLOT head office Ikeja,and it proved to be one of the the greatest moments of my life. I was welcomed by the Creme-De-La-Creme of SLOT. We sat on a round table in what looked like a mini conference hall ,alongside Infinix representatives. They,Slot authorities, apologized sincerely. They also reiterated their commitment to optimum customer satisfaction. In this particular regard, the SLOT general manager ordered the sack of the culprits and any other slot staff found wanting,now and later in the future.I was given a brand new INFINIX CHARGER plus a SLOT branded diary amongst others. Apparently, SLOT is bent on ensuring quality and it has cemented this by flushing out the bag eggs in their ranks. I commend them for this bold step. INFINIX authorities also played a pivotal role, they ensured I was given the best quality product.

Big Thanks to Seun, Lalasticlal.a, Slot and Infinix authorities.
Moreso, to all the nairalanders who took their time to call.
A BETTER NIGERIA IS WHAT WE ALL WANT.
#ProudlyLASUITE.

nice one

gunuvi:
Nice to hear that. Up slot....Change!!!

slot are quality minded, love that too

kajoula:
you do well

kajoula:


change for real ?.......Phone Charger changed+ Diary

see this guy o, so what shuld they give him? iphone 6??

gunuvi:

yes na, at least at all at all na hin bad.

abi na

iliyande:


that's very nice of them. A better Nigeria is what we want

God bless Nigeria

searchng4love:
they got away too cheaply...but you are happy.



why do I feel infinix is behind the move?

behind as in how?

MosakuAW:

I just laughed at customer service in Nigeria. What they ought to have done in the begining is what they always do when the milk has already been split.

Slot like it or not, the brand name as been stained one way or the other. People will look at them with both side of the coin from now on.

What happen to the manager of the store. The shop floor manager should have handle this in the first place without allowing it to reach the head office not to talk of the social media. Social media is so powerful in this generation.

This is a lesson to all company that offer services. When you have an irate customer or a customer that is not satisfy with your service, you should always provide solution to the problem on the spot rather than allow it to escalate to public view.

Slot is a big brand name in Nigeria and they should be very careful next time because competitor can use this to their advantage.

baba, how do u expect slot to know, the mistake he did was that he should have informed slot at first, before puttin it up

Ramanto:
The Media Has Got Power

abi nw

pinkiberry:
I no no say Nairaland dey pull this kind weight.

same here o....

See Collins second from right. Their BDM (Accessories).

Smallbaby:
baba, how do u expect slot to know, the mistake he did was that he should have informed slot at first, before puttin it up

Definately, you did not read the first episode of the story. What you read now is the concluding part and not the begining. If you read the part 1 you will understand the matter better.

Just click on the OP's link in the first sentence/paragraph of the 2nd episode and read, the you go understand better.

I must confess,i love what I just red,in as much as it did not get to the court of law.I commend the authorities for that great move.

AmbodOfLASU:
SLOT AND ITS PHENOMENAL RESPONSE.

In relation to a thread, I opened on nairaland https://www.nairaland.com/3042938/fraud-slot-limited some hours ago about how a SLOT staff sold a fake charger to me at the price of the original. After the thread hit the front page, I received plethora of calls from SLOT authorities. I was called by their General Manager,who pleaded I should come to their Ikeja head office. He promised to pay for all my transport expenses. I was not after making any money from the situation, albeit, I was bent on ensuring justice, openness,credibility and transparency. Just like an Old man,who was called by his son from the village, to come to the city, I proceeded to test the waters albeit nostalgically. I got to SLOT head office Ikeja,and it proved to be one of the the greatest moments of my life. I was welcomed by the Creme-De-La-Creme of SLOT. We sat on a round table in what looked like a mini conference hall ,alongside Infinix representatives. They,Slot authorities, apologized sincerely. They also reiterated their commitment to optimum customer satisfaction. In this particular regard, the SLOT general manager ordered the sack of the culprits and any other slot staff found wanting,now and later in the future.I was given a brand new INFINIX CHARGER plus a SLOT branded diary amongst others. Apparently, SLOT is bent on ensuring quality and it has cemented this by flushing out the bag eggs in their ranks. I commend them for this bold step. INFINIX authorities also played a pivotal role, they ensured I was given the best quality product.

Big Thanks to Seun, Lalasticlal.a, Slot and Infinix authorities.
Moreso, to all the nairalanders who took their time to call.
A BETTER NIGERIA IS WHAT WE ALL WANT.
#ProudlyLASUITE.

I noticed that it is not the same LASU guy (Complainant) who wrote this first post (https://www.nairaland.com/3042938/fraud-slot-limited ) that wrote this second (Slot) post. Check, the difference is clear. Anyway, thank God for Nairaland.

Great news. The power of social media. Nigerians, we have rights. Let's exercise them

Drabeey:


See your space teeth, na dat one dey make you dey blow big big grammar anyhow


I also bought a fake memory card once from Jumia

Anyways.. im happy for you, u made us proud here.







DrabeeyWasHere

my. Issue too 16gb..2500 Don complain tire I go soon post d koko.. Imagine Jumia

is dis nt olugbenga pelumi

pinkiberry:
I no no say Nairaland dey pull this kind weight.

Siddon there dey think sey na only Snake dem dey kill for here..


Look cute by d way.

gunuvi:
Nice to hear that. Up slot....Change!!!

Don't be deceived.

This is pleasantly surprising and very good of Slot..I will switch over to SLOT for all my phone needs.

The customer was also very good and magnanimous to provide feedback to the entire Nairaland...

....steps in the right direction!!!

Good one from Slot, It's good they immediately did a perfect Damage Control. OP you write well.

So some skinny guy got a new charger (he paid for) that should have been given to him initially and that means nigeria of 260 million people, yes! 260 million! Is changing for the better. You guys are more gullible than i thought. I could have bought him a new charger myself, he didn't need to travell all that way for a charger and oh! I forgot a DIARY! What if he had and accident on the way? Eh? It would be just for a charger! And diary! It boggles the mind.

SOMEBODY SHOULD OPEN A THREAD ON HOW SOCIAL MEDIA HAVE TAKEN OVER THE JOB OF THE NIGERIAN POLICE... IT'S A PITY

That was aw i also bought a new infinix phone from SLOT, the charger in d phone pack was fake, it does not even comes with infinix label on it. Instead of it charging my phone its discharges it, would v returned it then but did not remember to collect d phone receipt from the sales Rep....

AmbodOfLASU:
SLOT AND ITS PHENOMENAL RESPONSE.

In relation to a thread, I opened on nairaland https://www.nairaland.com/3042938/fraud-slot-limited some hours ago about how a SLOT staff sold a fake charger to me at the price of the original. After the thread hit the front page, I received plethora of calls from SLOT authorities. I was called by their General Manager,who pleaded I should come to their Ikeja head office. He promised to pay for all my transport expenses. I was not after making any money from the situation, albeit, I was bent on ensuring justice, openness,credibility and transparency. Just like an Old man,who was called by his son from the village, to come to the city, I proceeded to test the waters albeit nostalgically. I got to SLOT head office Ikeja,and it proved to be one of the the greatest moments of my life. I was welcomed by the Creme-De-La-Creme of SLOT. We sat on a round table in what looked like a mini conference hall ,alongside Infinix representatives. They,Slot authorities, apologized sincerely. They also reiterated their commitment to optimum customer satisfaction. In this particular regard, the SLOT general manager ordered the sack of the culprits and any other slot staff found wanting,now and later in the future.I was given a brand new INFINIX CHARGER plus a SLOT branded diary amongst others. Apparently, SLOT is bent on ensuring quality and it has cemented this by flushing out the bag eggs in their ranks. I commend them for this bold step. INFINIX authorities also played a pivotal role, they ensured I was given the best quality product.

Big Thanks to Seun, Lalasticlal.a, Slot and Infinix authorities.
Moreso, to all the nairalanders who took their time to call.
A BETTER NIGERIA IS WHAT WE ALL WANT.
#ProudlyLASUITE.

abeg how much did u buy d charger

vicolurin:
That was aw i also bought a new infinix phone from SLOT, the charger in d phone pack was fake, it does not even comes with infinix label on it. Instead of it charging my phone its discharges it, would v returned it then but did not remember to collect d phone receipt from the sales Rep....

Who doesn't collect receipt, what if the phone has a fault? OYO would have been your case