Good name they say is better than money, silver and gold. Why? Because it will surely take you to where you don't expect. Slot has proved this to be true by responding quick to their customer complaints. This shows that they are truly sorry, also that they are after their customers satisfaction, not money but their own good and reputation matters to them equally. Now let's look into what other companies should learn from this.
1)Staff : You should be able to know who you employ in your company, do you trust them, do they have good reputation? Are they after money or satisfying your custom Building a trust is like building a bridge. It takes a lot of time. Know your staff and what they are capable of doing.
2) Products : Do you check the products in your company from time to time to know if they are original or substandard goods? If you don't check, how can you know when your staff bring in fake products into your company from outside? So map out to check the goods in your care to be they are all original
3) Social media : Every company should know that social media is powerful and could ruin your good reputation, I think slot is aware which made them to react or rectify the issue of the guy that bought fake charger from them quickly. A big thumbs up for them for responding fast. This goes a long way to tell us that they are aware of the power of social media
4) Pride: Pride kills faster than many diseases, it is a great disaster to any company or person because you won't take correction from your mistakes which I will say made those staff to lost their job. As a reputable company bent on ensuring the satisfaction of your customers, you should avoid this, same applicable to the staff.
5) To the general public, don't be afraid to speak the truth, stand by the truth and conjure the truth. To the corrupt staff, it's time to change, be truthful always because it pays.
Cc seun, lalastical
Written by Wisdomkosi

Every company should know that social media is powerful and could ruin your good reputation... (NOTED)

Dat z competency