Some days ago, I saw a nairalander's thread where he complained about Mtn deducting his mb. Well my case is even worse.

First of all, yesterday evening (Friday 20-05-2016) I recharged my phone with 500 naira upon the end of my pulse plan (1gb - #500). I subscribed again for same plan via *406# as earlier done, then after few minutes, I didn't get any message but I saw my money has been deducted so I switched off my phone to let it charge.

Then fast-forward to around 9pm when my phone was well charged, I switched on and expected notifications to fly in as usual, but none. I sent WhatsApp messages, it didn't send, my bbm is not connected, all my apps are not running. I switched my data off and on, but still the same. I dialed *559*2# and I saw I was given 750mb instead of 1gb, but still yet data not functioning after a reboot.

Tried calling customer care, na falz and skales song dey attend to me. Then I decided to be patient till today. Few hours ago, I tried browsing again, but MTN said no, that I'm joking, that I cannon reap the fruit of my labour. So I called customer care few minutes ago, and a representative spoke to me, she said she the plan is not active on my phone, and according to what she's seeing, there's no evidence that I recharged #500 nor was i billed #500.

The plan is not active, yet I can see a 750mb that's useless when I dial *559*2#. And now no evidence of subscribing apart from the mb balance, because they didn't send me activation message.

MTN is fantastically corrupt.. I'm abandoning MTN for good, and if care is not taken, discourage as many people as I can from using their service. This is my story.

**Screenshot is below**
The first screenshot was after subscribing yesterday night.

Second screenshot was few minutes ago after talking to the customer rep who said I didn't subscribe neither was I charged for subscription yesterday. The Useless 750mb is still there.

Yesterday screenshot after subscribing

After talking to a rep almost an hour ago. Lalasticlala mynd44 Seun please this is getting too much. FP thanks.

Keep doing it

Eeeyah..

They gave you 18mb for twitter

anetuno:
They gave you 18mb for twitter

imagine bro, make I take the twitter mb dey watch video for YouTube na their expectation

op something is not right here u said u on pulse buh I can see fast link?!?
well no be today mtn re b####

buharisbae:
op something is not right here u said u on pulse buh I can see fast link?!?

well no be today mtn re b####

Yeah when you buy any monthly data dey place it under fast link, as you can see, the first screenshot shows no fastlink

lepagawu:
After talking to a rep almost an hour ago. Lalasticlala mynd44 Seun please this is getting too much. FP thanks.

Sorry to hear this, the inconvenience is highly regretted,Please PM your phone number and you can follow the MTN Thread https://www.nairaland.com/1379574/mtn-customer-care-thread/155#45756646