Diamond bank won my heart through their efficiency in electronic banking. However for the past 2 weeks now, they have consistently messed up my transfer. Last week, I had to request for my statement of account to be printed. I received notification on same transfer for more than 10 times without the money getting to the destination. (They were transfers to Fidelity Bank). Yesterday morning again I did another transfer to GT, my account was debited immediately, but up till this afternoon, the beneficiary account is yet to be credited and a reversal to my account yet to be made. I started complaining early, they asked me to wait for 24 hours. It expired and they are asking me to wait till the close of work today.
Normally I chat with the bank, but it looks like they have sacked everyone at the center because my chat has not got any response for the past 2 days. Just thinking that the mass sack is taking toll on their service

Hmmmm, maybe....i hope they can at least work out their errors, because it can cost them more damage than save them....who wants to bank with a bank that doesn't work?

No go put ur money for under pillow.

Diamond bank is useless

The 2nd working day ended and Diamond bank refused to refund my money. Help me ask them if their 24 hours since yesterday morning means 240 hours? They have burnt my airtime calling them and I don't know what to do. Their action and inaction are causing me much pain. Is there a way I can get them to pay for this?