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Nairaland Forum / Science/Technology / Phones / MTN Is Robbing Me Off My Hard Earned Airtime. (1019 Views)
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MTN Is Robbing Me Off My Hard Earned Airtime. by chumaster(m): 8:58pm On Jul 12, 2016 |
Am I the only one experiencing this issue here? I don't know why MTN keep deducting my airtime for services that I never heard of nor subscribed to. Today, I wanted to recharge again but had to call their customer care because I know what will befall me if I recharge. After wasting my time for up to 20 minutes, they finally picked. After explaining my ordeal to their Customer Service representative, he mentioned one service like that which he claimed I subscribed to. I asked him to help me unsubscribe from it and prevent future automatic subscription which he did and I ended the call. I received a message from them that they have successfully done that. Believing that my problem is gone, I happily recharged my line and for 30 minutes, my airtime remained intact. About an hour or so I received a message that I have successfully subscribed to Naijapals entertainment Gist....blah blah blah. I rushed to check my airtime only to see that N100 has been deducted immediately. Note: I never browse, call nor send any message after I recharged. Hence, how did I subscribed to that thing ![]() Am very furious with them(MTN) right now. Upon on this economic hardship that we found ourself in, I can't even recharge my line and make use of it. I am thinking of what to do to MTN right now. |
Re: MTN Is Robbing Me Off My Hard Earned Airtime. by JeffreyJamez(m): 9:58pm On Jul 12, 2016 |
Me my own credit mysteriously vanishes... I know what happens to it...... I've resigned to using whatsapp call. |
Re: MTN Is Robbing Me Off My Hard Earned Airtime. by valnelly(m): 6:52am On Jul 13, 2016 |
OP, hard earned airtime |
Re: MTN Is Robbing Me Off My Hard Earned Airtime. by JideSM: 9:35am On Jul 13, 2016 |
chumaster: Hello chumaster, I am so sorry you are experiencing this. Kindly PM your number as I would like to assist. Please note I currently run a thread https://www.nairaland.com/1379574/mtn-customer-care-thread where issue line this are discussed. Thank you |
Re: MTN Is Robbing Me Off My Hard Earned Airtime. by SCOOPERJEF(m): 9:55am On Jul 13, 2016 |
JideSM:mr jide i have been experiencing same ordeal. . .the painful part is that i will call their cc and i will be asured that noting will hapen only for them to deduct my credit |
Re: MTN Is Robbing Me Off My Hard Earned Airtime. by JideSM: 11:52am On Jul 13, 2016 |
SCOOPERJEF:Hello SCOOPERJEF, so sorry you are also experiencing this. Kindly PM your number, date and time of last deduction to enable me assist. Please see https://www.nairaland.com/1379574/mtn-customer-care-thread a thread I run where issue line this are discussed. Thank you |
Re: MTN Is Robbing Me Off My Hard Earned Airtime. by Nobody: 9:05pm On Mar 30, 2017 |
suing them is an option |
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