Krystale:
Is itel planning to release itel 1516plus

Yes, before the end of the month

itelMobileNG:


Thank you very much for your great feedback. we really appreciate it and it would be sent to the appropriate dept.
Do have a great holiday ahead

Yea you too.

Thanks ItelmobileNG and carlcaresophia for the feedback....I got a new charger and my itel 1503 charges pretty fast now and last at least 14 hr on edge and 6hrs on 3g....

itelMobileNG:


Hi, we are sorry about your phone challenges.
Please go to the nearest Carlcare service centre to get professional and technical support.
They will help you solve the problem.
Thanks

Do you have an office in Abeokuta/ Sagamu?

LabiaDestroyer:
Thanks ItelmobileNG and carlcaresophia for the feedback....I got a new charger and my itel 1503 charges pretty fast now and last at least 14 hr on edge and 6hrs on 3g....

Glad to know that.

Heazy2015:
Pls I have an issue with my Itel Droid pad.. The phone is not charging and the battery is not removeable.. Pls what can I do to it..?

Hi Heazy2015, we suggest you bring your phone to our Carlcare Service Center and ask our colleagues there will try to help you with your phone problem. You can find contact info of our Carlcare Service Center and its collecting points in Carlcare App (you can download the app and update the app to the newest version). If you can't find contact info, please let us know the state and city you are living in now. Thank you!

Carlcaresophia:

Hi Heazy2015, we suggest you bring your phone to our Carlcare Service Center and ask our colleagues there will try to help you with your phone problem. You can find contact info of our Carlcare Service Center and its collecting points in Carlcare App (you can download the app and update the app to the newest version). If you can't find contact info, please let us know the state and city you are living in now. Thank you!

Do you have an office in Abeokuta/ Sagamu?

itelMobileNG:

Yes, before the end of the month

Itel, many many Nigerians like me are patiently and earnestly waiting for this phone. Please and please, do not disappoint us.

Are there updates for itel1702 prime tab?

lanre316:


Itel, many many Nigerians like me are patiently and earnestly waiting for this phone. Please and please, do not disappoint us.

We won't disappoint .
We are always trying to improve base on suggestions from our customers and fans alike

Baron1V:
Are there updates for itel1702 prime tab?

Are you referring to OS updates?

LabiaDestroyer:
Thanks ItelmobileNG and carlcaresophia for the feedback....I got a new charger and my itel 1503 charges pretty fast now and last at least 14 hr on edge and 6hrs on 3g....

Glad to know that. Cheers

twoMcfemad:


Do you have an office in Abeokuta/ Sagamu?

Not at the moment. Closest is in Ikeja, 2nd Floor, Digital Square, No.20 Obafemi Awolowo Way, Ikeja, Lagos, Nigeria

itelMobileNG:

Are you referring to OS updates?

Yes

itelMobileNG:

Not at the moment. Closest is in Ikeja, 2nd Floor, Digital Square, No.20 Obafemi Awolowo Way, Ikeja, Lagos, Nigeria

Ok. Thanks.

Baron1V:

Yes

We are still working on updates

@itelMobileNg

How do I become a distributor of your products?

twoMcfemad:


Do you have an office in Abeokuta/ Sagamu?

Hello TwoMcfemad, we do not have Carlcare Service Center at Abeokuta/ Sagamu. But you can send your phone to our collecting point at Abeokuta. Below please find contact info. Thank you!
NO.19 Lalubu Rd, Oke-ilewo, Abeokuta, Ogun, Nigeria +2348106505809

Carlcaresophia:

Hello TwoMcfemad, we do not have Carlcare Service Center at Abeokuta/ Sagamu. But you can send your phone to our collecting point at Abeokuta. Below please find contact info. Thank you!
NO.19 Lalubu Rd, Oke-ilewo, Abeokuta, Ogun, Nigeria +2348106505809

Oh. Fantastic. Many thanks.

is the 1516plus having an hd screen, 720p?

Pls my itel 1556 is stuck at boot logo, where can I take it for repair, it's not even upto 3 weeks I bought it.
Pls itel agents here reply as soon as possible

I reside in Lagos Ikorodu central. Pls drop me a location to go to and a phone number to call.

twoMcfemad:


Oh. Fantastic. Many thanks.

You are welcome. BTW, you can find more info about Carlcare in Carlcareapp, below is the details. Thank you!
https://www.nairaland.com/3094267/lets-sign-up-carlcare-app
https://www.nairaland.com/3324761/sign-up-carlcareapp-win-tecno

LabiaDestroyer:
Thanks ItelmobileNG and carlcaresophia for the feedback....I got a new charger and my itel 1503 charges pretty fast now and last at least 14 hr on edge and 6hrs on 3g....

how many hrs does it take to fully charge

ryfoz:
Pls my itel 1556 is stuck at boot logo, where can I take it for repair, it's not even upto 3 weeks I bought it.
Pls itel agents here reply as soon as possible

I reside in Lagos Ikorodu central. Pls drop me a location to go to and a phone number to call.

Hello Ryfoz, you can take your phone to the nearest Carlcare Service Center in Lagos, our colleagues there will help you check it. Remember to bring receipt or warranty card. Thank you!
1st Floor, No.77 Opebi Road, Ikeja, Lagos, Nigeria +23480022752273/08138615848
2nd Floor, Digital Square, No.20 Obafemi Awolowo Way, Ikeja, Lagos, Nigeria +2349036003533
No 55,kofo, abayomi avenue, apapa, Lagos State, Nigeria +2348091339530
Ground and 1st Floor, No.1205 Ahmodu Ojikutu Street, off Bishop Oluwole Street, Victoria Island, Lagos, Nigeria +2348066153123/9039209279

Marvel1206:
how many hrs does it take to fully charge

3hrs

My itel it1407 has battery problem ..each time I charge the fone for almost 3hrs it will drain fast ..I don't know what's wrong with the fone..even when the fone is idle the battery is still draining

Carlcaresophia:

Hello Ryfoz, you can take your phone to the nearest Carlcare Service Center in Lagos, our colleagues there will help you check it. Remember to bring receipt or warranty card. Thank you!
1st Floor, No.77 Opebi Road, Ikeja, Lagos, Nigeria +23480022752273/08138615848
2nd Floor, Digital Square, No.20 Obafemi Awolowo Way, Ikeja, Lagos, Nigeria +2349036003533
No 55,kofo, abayomi avenue, apapa, Lagos State, Nigeria +2348091339530
Ground and 1st Floor, No.1205 Ahmodu Ojikutu Street, off Bishop Oluwole Street, Victoria Island, Lagos, Nigeria +2348066153123/9039209279

I think the receipt issue is gonna be a problem because when I bought it, it was my younger broda I sent on my behalf becos I was held up at work and he forgot to pick it along with it that day but after reading your reply and went there for that receipt or perhaps re-issue of receipt they are demanding 2k (#2,000) from me. I didn't pay them for it and cannot pay such for a phone from them not less than 2 fucking weeks.
My main qstn now is, is the receipt MANDATORY for them to work on my phone or it was only going to serve as my warranty bargain? if the answer is YES, can they at least do the software repair for me for a considerable price?

PLS LET ME KNOW YOUR REPLY, BECAUSE I DO NOT WANT TO GO TO THE IKEJA IN VAIN AND UNINFORMED

Thanks in advance

Pardon me for inaccurate narration
By "there" (where I bought the device) I meant 3C Hub at Lagos Road, Ikorodu for #22,800 naira as at 2nd of this Month.
Tnx

itelMobileNG:
Traveling on a long journey? ‪itel it1556‬ got you covered. ‪#‎PowerAlwaysOn‬ #itelMobile

RAM Makes this phone uselessly useless. Only for novices. Many have spoken well but let me add my voice.
1. RAM - what will I do with a crappy 512mb ram when I know the android system will take up over 70% of it?
2. Internal Memory - U say its 4gb or 8gb but what customers get will b less than 2gb. b4 anything, there's this annoying message of low men
3. Processor - Seriously Itel? who does single and dual core this days
4. Display quality - I know u wanna make the phone cheap but haba nahh, less than 240ppi is rubbish. imagine u giving us 190ppi. Tir!!
5. Camera- Pictures appear like poster color paintings. pls work on it. even Don't just buy generic Chinese cameras. use quality.
6. Size - 5 incher, 5.5incher, good one. I love it. just make the display quality worthwhile
7. Battery - uve obviously understood this area so no slacking.
8. Affordability - It's been ur watch word so no slack.
9. Marketing - I knew itel b4 I knew tecno. C infinix of yesterday. sha to market, u need quality. so work on my points.
Note that this is a generalization based on ur phones I know. Up ur game cos even USELESS INNJOO do better.

ryfoz:



I think the receipt issue is gonna be a problem because when I bought it, it was my younger broda I sent on my behalf becos I was held up at work and he forgot to pick it along with it that day but after reading your reply and went there for that receipt or perhaps re-issue of receipt they are demanding 2k (#2,000) from me. I didn't pay them for it and cannot pay such for a phone from them not less than 2 fucking weeks.
My main qstn now is, is the receipt MANDATORY for them to work on my phone or it was only going to serve as my warranty bargain? if the answer is YES, can they at least do the software repair for me for a considerable price?

PLS LET ME KNOW YOUR REPLY, BECAUSE I DO NOT WANT TO GO TO THE IKEJA IN VAIN AND UNINFORMED

Thanks in advance

Hello Ryfoz, the receipt is usually not compulsively. If you have any question about the repair, you can call the hotline of the local Carlcare Service Center directly, our colleagues there will check it for you. Below please find contact info. Thank you!
1st Floor, No.77 Opebi Road, Ikeja, Lagos, Nigeria +23480022752273/08138615848
2nd Floor, Digital Square, No.20 Obafemi Awolowo Way, Ikeja, Lagos, Nigeria +2349036003533

Carlcaresophia:

Hello Ryfoz, the receipt is usually not compulsively. If you have any question about the repair, you can call the hotline of the local Carlcare Service Center directly, our colleagues there will check it for you. Below please find contact info. Thank you!
1st Floor, No.77 Opebi Road, Ikeja, Lagos, Nigeria +23480022752273/08138615848
2nd Floor, Digital Square, No.20 Obafemi Awolowo Way, Ikeja, Lagos, Nigeria +2349036003533

I have called the mtn number you listed there and a female agent talked with me. I explained my situation to her about how I sent my broda to buy d device for me and forgot to pick up d receipt along with d fone dat very day and she said they cannot work on the device for me without the receipt, either my veracity is doubted or she misinformed me or that is the actual case(PROCEDURE/PROTOCOL), I must say that her reply made me very unhappy because the device is just 2 WEEKS OLD. It is very unfair and disheartening because I didn't steal this device, I bought it with my hard-earned money (real sweat in dis Buhari era) and now I can't ge a repair support from the very Company THAT MANUFACTURED IT.
This will serve as a deterrement for me not to dare buy any of ur products ever again and will never encourage aynone to do so too. I really regret promoting your product (it1701 and dis it556, check their thread and see my comments to verify my claims). I don't see any sense in going through this stress if i was LYING

No qualms sha, I look forward to better things.

My number is +2348185333539, if you have any good news for me, pls endeavour to text me directly if you can or leave your reply here if you wish.

I repeat the problrm is that the device (it1556) is stuck on boot logo and has refused to enter reovery mode with series of combo i have tried. The battery is drained competely.

My itel1701 mobile network switch on automatically. How can I stop it.