A Newseveryhour.com reader and angry customer of Etisalat sent us his complaint. He is accusing the network of giving him a gift for his birthday coming up tomorrow and finds the gift embarrassing. Read below..


First, let me point out that Etisalat Internet service is amazing. i do insert their sim in my tablet phone most times for surfing the Internet and it never fails me. I am saying this so you don't think i want to tarnish the network’s image or something. Also, their reception is clear here in Ogudu area of Lagos where i reside.

However, It’s better not to give someone a gift than to give them a gift that will cheapen them making them look like a roadside beggar; when they did not ask you for the gift and when you are even capable of giving better.

Many times, immediately after recharging my phone, Etisalat will deduct at least N30-N50 for some spam sms i never asked them for. i usually don't complain because there was no time to start calling their customer care line and start explaining myself. Although, i was finally going to do that soon and blast them. In a nutshell, Etisalat has been stealing from me!

So, a staff of Etisalat called my line yesterday November 9 and told me they realised that November 11th is my birthday and therefore because of that, plus my loyalty to the network, they are wishing me a happy birthday in advance. The staff also told me that the company will credit my line with free airtime and sms so that i can call my loved ones.
I thought, wow Nigeria is finally getting better. Not only am i getting a direct birthday greeting from my network but also free airtime.

I felt special for a while until a message came in from Etisalat that i had just been credited with 300 seconds of airtime and 30 free sms & 10 MMS to all Etisalat lines.

Like seriously, 300 seconds, that's like 5mins. Can i even call one of my loved ones and finish explaining what Etisalat did in 300 seconds? I don't think i have even sent up to 30 sms on that line in the last 3 months. Therefore, the free SMS is just useless.

Now, Due to the nature of my job, the least i recharge every two weeks is N5,000 and i don't even get bonus from Etisalat like some people do get. The last time I called their customer care to complain, all the lady said was that the bonus was selective. (just imagine that).

i was reading a viral story of a guy in the US recently who got rewarded with over 6,500 bars of chocolate from Kitkat after a stranger burgled his car and made a way with the last remaining bar left.

But my question is, why are some Nigerian companies very stingy and find it hard to be generous in rewarding customers for their loyalty.

C’mon Etisalat! I’m not poor, i am not hungry, i didn't beg you for recharge cards. So why do you think what i deserve for my 32years on earth is 300 seconds airtime? Why did you insult me with your “Useless” gift hours to my birthday?

Even a beggar deserves more than this rubbish Etisalat is calling a gift.

If the 300 seconds airtime was just a random bonus, i won't bother. But you knew it was my birthday and you felt the best for me was that?

What do these companies even take Nigerians for?

It felt even worse knowing that when my wife got an Airtel line recently, she was credited with N7,000 worth of free airtime!

http://www.newseveryhour.com/2016/11/see-birthday-gift-etisalat-gave-me-man.html

Useless network


#Yolo

You talk too much. Zip it and move along. Hiss

learn to say thank you.













e pain am

And what birthday gift did he give Etisalat when it was Etisalat's birthday?

At all at all, dey say na e bad pass






Its not like they owe you a thing

At least they remembered you, and gave u something, that's a start.... it has never happened before, mtn and Co never even send just a HBD text, but they called and gave u something, man...... learn to say thank you...

yu r not poor..c the fone u r using..mtcheww...NEXT!!!

Etisalat is still my best network... I get 150% bonus on all recharges valid for 7 days... And their network speed is just..... "eazyblaze"!







Happy birthday to the guy and sorry for the gift...

Somebody relating wealth to phone type.


Interesting point of view but very superficial.

If your idea of wealth relates to the type of phone an individual is using then you are the poor one.

You probably have a 150k phone and nothing else in life while he has houses, cars, a good business and a cheap phone.

How To Get Double Data On Mtn And How To Fix This Command Is Not Allowed In UserBuild When Changing Imei


https://www.youtube.com/watch?v=bPxLjY6mOlc

http//ProRANT..com

Just want to know the name of this your tablet