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Nairaland Forum / Science/Technology / Phones / Help, How Do I Rectify Google Play Store Login Issue. (887 Views)
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Help, How Do I Rectify Google Play Store Login Issue. by bikerboy1(m): 11:08am On Dec 20, 2016 |
Hello guys. I need help please. I use a Samsung galaxy S5. I have been unable to login into my Google account on the Google play store. I can't access Google play store on the device. Each time I try signing in, it brings up this message ''Unfortunately, Google play services has stopped". Please what can I do about this, as I want to download some applications from the store and also retrieve some back up files. Thanks. NB: My Google account username and password is very correct. |
Re: Help, How Do I Rectify Google Play Store Login Issue. by bikerboy1(m): 6:27pm On Dec 20, 2016 |
I still solution to this issue. Any suggestions would be highly appreciated. Thanks |
Re: Help, How Do I Rectify Google Play Store Login Issue. by lizzlix(m): 9:41pm On Dec 20, 2016 |
Try clearing the cache or data from the app or app manager depending on the phone listing. Just go to settings-app/app manager-click on playstore-clear cache-clear data. Then try opening the playstore from the phone menus. If that doesn't work go to settings-accounts-remove google account- restart phone-then click on the playstore icon from the phone menu-enter your initial account/username and password(don't create new one). That shld do it. |
Re: Help, How Do I Rectify Google Play Store Login Issue. by bikerboy1(m): 11:09pm On Dec 20, 2016 |
lizzlix: You are the best man. Clearing the cache did the magic for me. I am so grateful. |
Re: Help, How Do I Rectify Google Play Store Login Issue. by lizzlix(m): 11:38pm On Dec 20, 2016 |
bikerboy1:you are welcome bro |
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