Prissue.com is an online community of customers advocating for their rights. Bolaji Kassim, the founder of this platform learnt programming while in his final year in school and developed this platform.

According to him, customers can actually post poor service and customer treatment issues on the platform instead of just posting these issues on social media outlets and online forums. He argues that the posts on these online outlets rarely gets to the involved organisations and don’t get resolved. He says issues posted on Prissue.com gets documented and communicated to the erring organisations.

The platform also has a rating feature (1-100%) which tags unresolved issues per organisation and affects the organisation’s rating. The organisation’s rating increases when issues are resolved.

Furthermore, other users can comment on one another’s issues, vote concerns, say whether they have experienced something similar from the same organization, help the victim tweet to the said organization using the ‘tweet-to’ button at the bottom of each posts (or if issue is resolved, tweets a thumbs-up to the involved organization) and also share the posts on major social media outlets.

Pictures, pdf files, docx files can be attached as evidences to the posted issues.

Bolaji affirms that Prissue.com will track and ensure critical issues posted and advocate for it to be resolved pulling all strings both offline and online.