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Nairaland Forum / Nairaland / General / Telecom Operator Fraud ..HELP NEEDED (644 Views)
Fraud On My Account From A Nairalander / Forgotten My 737 Pin Help Needed! / Help Needed (2) (3) (4)
Telecom Operator Fraud ..HELP NEEDED by mykeljosef: 2:14am On Apr 08, 2017 |
a friend sent me this recently I noticed my airtime is being deducted for services i never subscribed to. 2days back i made a complain about an illegal deduction of 50naira, I contacted their customer care and they said they'll rectify in 24-48 hours only for them to deduct another 50 naira barely 48 hours later you can say its small money but 100 naira in 2 days from atleast 1m customers that's a whopping 100million this is day light robbery and the customer care service does nothing about it. so now i need advice coz honestly im pissed and I'll likely involve a lawyer i emailed n tweeted at EFCC , NCC and CPC yet no response so if those assigned to protect consumer intrests dont give a hoot whats the hope of the common man? i got more pissed coz if i was in the middle of no where n that was the last airtime i had does that mean ill be stranded ? nb- its a new sim so borrowing isn't an Option lalasticlala kindly help with a better audience |
Re: Telecom Operator Fraud ..HELP NEEDED by moblix: 11:10am On Apr 08, 2017 |
1st step call customer care,if d problem continue Dan call NCC with dis number 622 is free |
Re: Telecom Operator Fraud ..HELP NEEDED by mykeljosef: 11:12am On Apr 10, 2017 |
moblix: the 622 doesnt go n its being over a week |
Re: Telecom Operator Fraud ..HELP NEEDED by moblix: 2:59pm On Apr 10, 2017 |
the 622 doesnt go n its being over a week [/quote] Is going I just call dem just na |
Re: Telecom Operator Fraud ..HELP NEEDED by mykeljosef: 11:06pm On Apr 13, 2017 |
moblix: called with 3 different lines n nothing |
Re: Telecom Operator Fraud ..HELP NEEDED by moblix: 11:14pm On Apr 13, 2017 |
mykeljosef:tell me ur problem n with network, let me call dem 4 u |
Re: Telecom Operator Fraud ..HELP NEEDED by mykeljosef: 12:56am On Apr 14, 2017 |
moblix: they deducted 500 from my friends account actually he used some borrow data service on glo I think n he was given airtime instead of the data thats on march 27 now they still deducted from the given credit for something he didn't subscribe to ...after customer care said he should leave the credit in the sim for the issue to be rectified only for him to tell me they ended up taking the entire credit n leaving him in 90naira debt |
Re: Telecom Operator Fraud ..HELP NEEDED by moblix: 4:56am On Apr 14, 2017 |
mykeljosef:number pls I mean d affected one |
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