A few weeks ago, I visited a Bar at a period of day called the “Swag Hour”, I witnessed a client walk in and get a discount on his champagne simply because his dread locks rocked.

Immediately, he pulled out his iPhone and took a selfie with the waiter. I’m sure he created a twitter hash tag, post on Instagram, or Facebook to tell the world his experience.
In the new world of hospitality, the emphasis is on creating a memorable client experience.

So, how do you give your clients that wow experience in your Bar/Lounge?

Here are 5 Simple touches to consider.

Implement smart Tech

Some Restaurants offer clients menu’s on Ipads, its simple and direct. Enhancing operational efficiency the second you place your order the kitchen receives it, reducing wait time. It also reduces the cost of printing new Menus when there is a review in price or upgrade, more establishments are picking up on this trend up.

Contemporary Design

The change in the design to our work spaces is changing the way we work, so too the design and concept of Bars, clubs and Lounges is changing the way we relax and unwind.
A contemporary change in interior décor can see you attract and retain your clientele.

Redirect the traffic

Ask a typical Lagos or Abuja Uber driver on Friday night, “how market?” His answer will amaze you, turn up scenes are buzzing with activity for them it’s really TGIF.
It’s not enough to open your doors; you need to come up with creative ways to keep the traffic in your direction. Themed Nights like Salsa, Karaoke or eighties vibes are a few ways to redirect traffic your way.

Create a social network.

Social Media channels have made it easier to connect with your clients. Creating a community of like-minded folks based on interest and behavior has never been easier; but, pictures of people partying is not enough, you need to create engaging content not to bore your followers .

Seek expert advice

You might be a rookie in the hospitality business or a seasoned veteran, never underestimate the power of expert advice. The reason being, you can’t know it all. Deciphering market intelligence to analyze trends may be a difficult task for you, as it requires experience, tact and exposure.

Let HRD solutions provide you with simple touches to create a Unique experience for your clients.

www.hrdsolutions.com.ng