Job Type: Full-time

Career Level: Middle

Responsibilities

Meet personal/customer service team sales targets and call handling quotas
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolutionKeep records of customer interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies
Take the extra mile to engage customers

Requirements and Skills

Proven customer support experience or experience as a client service representative
Track record of over-achieving quota
Strong phone contact handling skills and active listening
Familiarity with CRM systems and practices
Customer orientation and ability to adapt/respond to different types of characters
Excellent communication and presentation skills


Minimum qualification Requirement:

Applicants must have minimum of Bsc / Hnd in relevant disciplines
Applicants with similar working experience stand a better chance to be absorbed.

METHOD OF APPLICATION:

Applicants should send their resume to the Human Resource Manager through this following

e mail address: hr. obasanjoconsult @ gmail .com

Applicants must reside within Lagos and its environs.
Only applicants who are qualify for this position will be contacted for interview.

Minimum Experience: 2 years

GNLD

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