In the current corporate world of fierce competition,businesses are more in need of result driven strategies and personnel with the right skill set and attitude. The aim is to diffuse difficult situations while strengthening positive interactions with customers leading to increased customer loyalty.
Attain that improved Customer Service Skills now and be the desired front-line every futuristic organisation needs
Attend the forthcoming Firmgate Customer Service Training
• Understand what customers want
• Learn first impressions
• Understand what it means to have a Positive Attitude
• Obtain effective Communication Skills
• Learn how to Listen to Customers
• Gain skills necessary for quality telephone customer service
• Handle Difficult Customers
• Provide quality lasting Impressions
• Learn traits of Ideal Employees
• Develop a personal plan to provide excellent customer service ....

Firmgate & Associates is licensed by the CMD (Center for Management Training)
You can be sure you are adding a certified course to your Resume for a token! Take Advantage.....

Registration still on.
Email:info@firmgategroup.com
phone call;08178670347