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Nairaland Forum / Nairaland / General / Business / 9mobile Customers Groan Over 48-hour Network Failure (523 Views)
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9mobile Customers Groan Over 48-hour Network Failure by themomentng: 7:00pm On Aug 23, 2017 |
Millions of 9Mobile customers in Cross River State are currently frustrated over a total network failure. We gathered that the challenge, which has lasted for over 48 hours has crippled businesses and disconnected communication among family members and friends. A businesses operator at Bedwell Street, close to Watt Market, Regina Akpan told our correspondent that for two days she has not used her 9 Mobile line to transact business. “I have been recording poor business since yesterday,” she lamented. Lamenting further, she said “It has not been so bad but what I experienced these few days calls for concern. “I was expecting that the change from Etisallat to 9 Mobile will bring good fortune to us the users of the network but what I have seen, one has to consider so many options.” She said she had lost between six to seven thousand naira during the period, adding that most of her customers were now patronizing other call business operators who used other networks. “I have been one of those who make good noise about 9 Mobile, but what I have experienced these days is so disappointing”, she added. The management of 9 Mobile, according to our source, has not informed the customers why they are out of service. When we visited 9 Mobile offices at Etta Agbor in Calabar, many customers were seen complaining of no service. They said changing from 9 Mobile at this time to another network will affect their businesses. Meanwhile, when we made several efforts to speak with the management of 9 Mobile at Etta Agbor office in Calabar, the staff referred our correspondent to Lagos and declined further comment. When asked for the Manager or the Deputy, the staff became infuriated and left. At the time of filling this report, many customers were still been seen entering the 9 Mobile office asking for explanations.
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Re: 9mobile Customers Groan Over 48-hour Network Failure by akashi01(m): 7:01pm On Aug 23, 2017 |
Nawa o |
Re: 9mobile Customers Groan Over 48-hour Network Failure by Josephjnr(m): 7:01pm On Aug 23, 2017 |
Wahala dey o. |
Re: 9mobile Customers Groan Over 48-hour Network Failure by tugrow(m): 7:28pm On Aug 23, 2017 |
Oh and my business line is Etisalat |
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