ALIYU ILIAS TASKS ORGANISATIONS TO CELEBRATE CUSTOMERS


In commemoration of the customer service week, I urged all stakeholders, governmental and non-governmental agencies operating in the country to appreciate their customers by providing them with warm confrontation, appreciations, and food delights during this week. The customer service week which begins today till Friday 6th October 2017, has the theme: "Building Trust". Despite the challenges faced with building trust, with enormous hard work it's much achievable. The Customer service representatives who are involve in customer service suffered a lot of customers abuse such as psychological abuses, physical abuse,emotional abuse and verbal use, thus needed to be appreciated too.
Customer also needs to be appreciated for doing business with companies, organization should try provide candies, cake and delights to customers across the country, as a mean of appreciating them. "As we all know that Building trust takes time and a lot of hard work, but it is doable".
Meanwhile, the customer service week was approved by the United State congress in 1992 and it was predicated to celebrate, appreciate, motivate, boost the morale of the customer service representative and reward them.
companies also need to learn more on how to create Good customer experience by attending 2017 Customer experience management conference schedule for October 5th 2017 at Reiz continental Hotel Abuja,the session would feature,the move from customer service to customer experience,customer journey management among other customer service knowledge.

If you notice the customer service week celebration,kindly share your experience