Job Title: Customer Service Partner

Job Location: Golden Plaza, Lagos.

Requirements:
• First Degree In Any Relevant Discipline
• Fluency In English
• First Degree Or Equivalent In Social Or Management Science Course

Experience:
• Minimum Of 3 Years’ Experience In The Area Of Specialization;
• Experience Working In A Medium Organization
• Experience In The Telecommunications Industry In A Similar Role
• Experience In A Customer Service Environment In The Telecommunications Industry.
• Advanced Proficiency In The Use Of Microsoft Excel Spreadsheets And MS Word
• Membership Of Professional Customer Service/Relations Associations Will Be An Added Advantage
Training:
• Basic Enterprise Products And Services.
• MTN Products & Services
• Relationship Management
• Relevant Systems Training
• Financial/Management Accounting Basics
• Corporate Collections Policies, Processes And Procedures
• Telephone/ Physical Interaction Etiquettes

Minimum Qualification: BA, BSc, HND Or BEd

Apply via https://careers.mtnonline.com/Login.aspx

Thanks

Tope2580:
Thanks

You're very welcome.