Event: Negotiation Skills for Support Officers Course

Venue: Indepth Research Services, Nairobi, Kenya.

Event Date: 18th - 19th December 2017.

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INTRODUCTION
Navigating human relations can be a hazardous Endeavour and negotiation is the order of the day when keeping the peace among supervisors and their team. It is also necessary in enhancing the effectiveness and performance of their entire team
To Whom the Course is Relevant
The course is relevant to individuals who supervise a team of officers.

Duration
2 days

Course Objectives
By the end of this course, you will be able to:
• Understand the dynamics of negotiation
• Acquire essential skills for effective negotiation
• Apply the skills acquired to a role-play negotiation
• Improve on personal effectiveness in handling negotiation

Course OutlineTraits of a good negotiator
• Understanding the essence of negotiation
• Utilizing critical elements in negotiation
• Managing the negotiation process
• Recognizing and countering negotiation tactics
• Effective communication that contributes to negotiation success
• Using team negotiation tactics

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How to participate
• Tailor makes your course.
• Register as an individual.
• Register as a group.
• Become our partner.
• Purchase software.
• Frequently asked Questions (FAQ’s)

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For further inquiries, please contact us on Tel: +254 715 077 817, +254 (020) 211 3814, +254 731240802, +254 735331020. Email outreach@indepthresearch.org

ACCOMMODATION
Accommodation is arranged upon request. For reservations contact the Training Officer. Email: outreach@indepthresearch.org Mob: +254 715 077 817 Tel: 020 211 3814

PAYMENT
Payment should be transferred to IRES account through bank on or before C.O.B. 11th December 2017. Send proof of payment to outreach@indepthresearch.org