Product Analyst

IpNX Nigeria Limited is an integrated info-communications company focused on providing every person, every home and every business in Nigeria with world-class information, communication and entertainment services.

Responsibilities
Submit/review a product strategy and roadmap for Voice and Wi-Fi
Submit a product review on existing products (FOS, Voice, Wi-Fi, Data services) One per quarter
Develop a survey per Quarter, analyze and share the results of the survey with key stakeholders.
Use analytics (website, social media, and company CRM) to gather customer needs
Determine why customers churn by calling and visiting churned customers, checking customer habits and defining customer
Visit events and venues where deployment is made. And report customer feedback(Needs and complaints)
Generate, update and submit intelligence report weekly
Attend conferences and events related to product and sector
Develop pricing model quarterly
Submit product price reviews and projection quarterly
Hold product training and briefs for sales staff Quarterly
Propose a sales incentive and promotion scheme that will drive an increase in sales
Develop product communication plan/strategy and share with Line Manager and other stakeholders.. full details

a chance for the ICT guys