I just got the new CX device few months back and I've been enjoying it until this happened. I really hope its a temporary issue as none of the quick fix given to me by tecno workers has worked so far.

After my last hi OS upgrade to 2.1.0, some parts of my screen just suddenly stopped working. I got in contact with some tecno officials and the suggestions(factory reset, reboot) they've given has in no way helped at all. I don't think carlcare is an option based in my last experience with them.

Has another person experienced a similar issue and knows what I can do because is getting so frustrating already. I've wiped my phone twice already. Thanks in anticipation

Did you mean flashing Try that bro

Same shii happened after I upgraded my sisters CX also.. pls guys any fix?

Exjoker:
Did you mean flashing Try that bro

I think That's a bit extreme. Did the same thing happen to you?

charlesklaus:
Same shii happened after I upgraded my sisters CX also.. pls guys any fix?

which part in your sisters screen stopped working?

Just upgraded mine

NO problem so far

All these updates. . .companies trying to fix what's not broken lol. I hardly update mine unless I see that an issue I have is going to be fixed

bobo65:
Just upgraded mine

NO problem so far

Me too

Tunchi101:
I think That's a bit extreme. Did the same thing happen to you?

Not actually to me but a friend that was then with phantom A7. The camera, volume keys stop working and the phone start processing slow. It eventually freeze up (stop booting).

Tunchi101:
which part in your sisters screen stopped working?

Drawing the notification panel down

bobo65:
Just upgraded mine

NO problem so far

how many phones do u even use
You just everywhere

sinaj:
how many phones do u even use
You just everywhere

Lol
I tire for me

Na wa.. I guess you don't have an option other than taking it to carlcare

bobo65:
Just upgraded mine

NO problem so far

same thing a person I know with the phone said

nobody that I know has complained so far.

a geek can actually solve all this shit if a better/clean custom rom available for download

Format your device.

Just take it to carlcare

format it

Yeah

Mustack:
a geek can actually solve all this shit if a better/clean custom rom available for download

Is it better now?? Or you'll have to take it to Carlcare

A friend of mine just upgraded his.
And no issues at all

scarycuteface:
Is it better now?? Or you'll have to take it to Carlcare

Carl Care would charge me right?

Tunchi101:
Carl Care would charge me right?

No if you are within the warranty period. Go with your phone receipt and cartoon

Tunchi101:
I just got the new CX device few months back and I've been enjoying it until this happened. I really hope its a temporary issue as none of the quick fix given to me by tecno workers has worked so far.

After my last hi OS upgrade to 2.1.0, some parts of my screen just suddenly stopped working. I got in contact with some tecno officials and the suggestions(factory reset, reboot) they've given has in no way helped at all. I don't think carlcare is an option based in my last experience with them.

Has another person experienced a similar issue and knows what I can do because is getting so frustrating already. I've wiped my phone twice already. Thanks in anticipation

You have wiped your phone twice and you still got that issue?

Abiodunspectre:
Format your device.

He has done that already and the problem is still there

Queentito:


He has done that already and the problem is still there

yeah

You can take it to carlcare to fix it

He should take it to carlcare

Queentito:


He has done that already and the problem is still there

Best option

omoalajah:
You can take it to carlcare to fix it

Tunchi101:
Carl Care would charge me right?

Possibly. If u don't take it there u won't know.

datyorubaboy:
He should take it to carlcare

Best option