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Nairaland Forum / Nairaland / General / Jobs/Vacancies / An IT Technical Support Officer Needed At Yaba, Lagos (381 Views)
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An IT Technical Support Officer Needed At Yaba, Lagos by Fosha: 10:05am On Dec 28, 2017 |
A modern printing firm located at Yaba is recruiting to fill role of an IT Technical support Officer. The person will be: 1. Conducting electrical safety checks on computer equipment; 2. Following diagrams and written instructions to repair a fault or set up a system; 3. Installing and configuring computer hardware operating systems and applications; 4. Monitoring and maintaining computer systems and networks; 5. Providing support, including procedural documentation and relevant reports; 6. Rapidly establishing a good working relationship with customers and other professionals, such as software developers; 7. Replacing parts as required; 8. Responding within agreed time limits to call-outs; 9. Setting up new users' accounts and profiles and dealing with password issues; 10. Supporting the roll-out of new applications; 11. Talking staff or clients through a series of actions, either face-to-face or over the telephone, to help set up systems or resolve issues; 12. Testing and evaluating new technology; 13. Troubleshooting system and network problems and diagnosing and solving hardware or software faults; 14 Working continuously on a task until completion (or referral to third parties, if appropriate). The person must have: 1. B.Sc or HND in relevant courses with knowledge of: information technology, systems engineering;and Computer networking and hardware. 2. IT Certifications like Microsoft, Linux, Unix and Cisco. 3. A good knowledge of how software and operating systems work; 4. Strong customer focus; 5. Attention to details; Excellent listening and questioning skills, combined with the ability to interact confidently with clients to establish what the problem is and explain the solution. 6.Problem solving skills; 7.The ability to work well in a team. 8. Be able to handle Mac issues Interested person should forward application to: peopleresources10@gmail.com. Only shortlisted candidates will be contacted. |
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