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Nairaland Forum / Science/Technology / Phones / How Can I Solve This Issue (697 Views)
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How Can I Solve This Issue by willi926(m): 12:18pm On Jan 16, 2018 |
I have been having problems opening my google play store with my email address and i cant download any app on my new phone as a result of this issue. Though i bought the phone fair used(london used). It keep showing me redeem some issh or so. Please u guys should help me out |
Re: How Can I Solve This Issue by gilloway(m): 12:32pm On Jan 16, 2018 |
Is there a Google account signed into the phone?... If so you need to sign out the account first. It would have been better if you sent a screenshot or something so that we can help you 2 Likes |
Re: How Can I Solve This Issue by saxby(f): 3:29pm On Jan 16, 2018 |
pls to begin with,what kind of phone do you use,a tecno or what? |
Re: How Can I Solve This Issue by willi926(m): 4:41pm On Jan 16, 2018 |
saxby:i use gionee gn-5001s |
Re: How Can I Solve This Issue by willi926(m): 4:41pm On Jan 16, 2018 |
gilloway:Am finding it difficult to upload the screen shot |
Re: How Can I Solve This Issue by gilloway(m): 7:14pm On Jan 19, 2018 |
The only reasonable thing to do is just do a factory set and sign in to a fresh G Account. or if you don't want to lose data on the phone, just Go to settings and enter >Apps Find >Playstore App Press >Clear Data Do the same thing for the Google Play Services App |
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