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Customer Service Executive Job by petagons: 1:27pm On Feb 20, 2018
Company Name: Juan Industries
Company Website: http://juanindustries.com
Career Page: http://juanindustries.com/About-Us/career.html

JUAN INDUSTRIES IS CURRENTLY RECRUITING QUALIFIED AND EXPERIENCED GRADUATE FOR THE POSITIONS LISTED BELOW:

Customer Service Executive/Officer

Employment Type: Full Time

Location: Lagos

Juan Industries is one of the proud leading chemical industry with both locally and internationally recognition and standards. We are engaged in the production and supply of inorganic and organic chemicals for the production of food substances, pesticides, herbicides and cosmetic materials.

We are currently looking for qualified graduate who consistently strive for excellence, to be part of our organization

Customer Service Executive/Officer Job Description

The Customer Service Executive/Officers ensure that the needs of customers are being satisfied. Their aim is to provide excellent customer service and to promote this idea throughout the organization

Detailed Job Description

training staff to deliver a high standard of customer service;
leading or supervising a team of customer service staff;
investigating and solving customers’ problems, which may be complex or long-standing problems that have been passed on by customer service assistants;
handling customer complaints or any major incidents, such as a security issue or a customer being taken ill;
issuing refunds or compensation to customers;
writing reports analyzing the customer service that the organization provides;
developing feedback or complaints procedures for customers to use;
developing customer service procedures, policies and standards for the organization
meeting with other managers to discuss possible improvements to customer service;
keeping accurate records of discussions or correspondence with customers;
analyzing statistics or other data to determine the level of customer service the organization is providing;
providing help and advice to customers using the organization’s products and services;
communicating courteously with customers by telephone, email, letter and face to face;
Keeping ahead of developments in customer service by reading relevant journals, going to meetings and attending courses.

Qualification and Experience

Required Qualifications: HND or Bachelor's Degree in any of the related field
Experience: A minimum of 3 years post NYSC working experience.

Remuneration

N170,000 - 200,000 per Month
40 hours a week role - Monday to Friday
4% pension scheme
Plus range of allowance, incentives and bonuses

******************************************************

Logistics and distribution Manager

Employment Type: Full Time

Location: Lagos

Logistics and distribution Manager Job Description

The Logistics managers/distribution managers is responsible for coordinating the storage, transportation and delivery of goods also to organize the safe and efficient storage and distribution of goods and to ensure that orders are satisfied correctly.

Detail Job Description

operating IT systems
negotiating and agreeing contracts
Organizing shipments
coordinating drivers, vehicles, loads and journeys
planning for and negotiating technical difficulties
preparing paperwork for regulatory bodies
developing and confirming schedules
liaising with staff

Qualification and Experience

Required Qualifications: HND or Bachelor's Degree in any of the related field
Experience: A minimum of 3 years post NYSC working experience.

Remuneration

N270,000 - 320,000 per Month
40 hours a week role - Monday to Friday
4% pension scheme
Plus range of allowance, incentives and bonuses

************************************************************

Warehouse managers

Employment Type: Full Time

Location: Lagos

Warehouse Manager Job Description

The Warehouse manager is responsible for organizing the safe and efficient receipt, storage and dispatch of warehoused goods.

Detail job Description

processing orders
operating mechanical and IT systems
ensuring that quality objectives and delivery deadlines are met
managing budgets
administering stock control
Ensuring compliance with health and safety legislation.
liaising with customers and other departments
training, supervising and appraising staff
maintaining statistical and financial records
planning and managing stored goods in the warehouse

Qualification and Experience

Required Qualifications: HND or Bachelor's Degree in any of the related field
Experience: A minimum of 3 years post NYSC working experience.

Remuneration

N270,000 - 320,000 per Month
40 hours a week role - Monday to Friday
4% pension scheme
Plus range of allowance, incentives and bonuses

*********************************************************

Health and Safety Adviser

Employment Type: Full Time

Location: Lagos

Health and Safety Adviser Job Description

Health and safety advisers/officers develop, maintain and protect health and safety standards within the organizations in accordance with current health and safety legislation.

Detail Job Description

planning safe working practices and making necessary changes
keeping up to date and ensuring compliance with current health and safety legislation
ensuring that equipment is installed correctly/safely
liaising with relevant authorities
identifying potential hazards
writing internal health and safety policies/strategies
providing health and safety training courses for employees and managers
investigating/recording incidents, accidents, complaints and cases of ill health
compiling statistics
making recommendations following accidents/incidents
organizing/attending health and safety meetings
safely handling hazardous substances
drawing-up safe operational procedures
determining ways of reducing risks
writing reports, bulletins and newsletters
keeping up to date with developments within the profession
Making presentations to groups of employees/managers.
undertaking risk assessments
making regular site inspections

Qualification and Experience

Required Qualifications: HND or Bachelor's Degree in any of the related field
Experience: A minimum of 3 years post NYSC working experience.

Remuneration

N200,000 - 250,000 per Month
40 hours a week role - Monday to Friday
4% pension scheme
Plus range of allowance, incentives and bonuses

***********************************************************

Marketing Executive Officer

Employment Type: Full Time

Location: Lagos

Marketing Executive Job Description

A Marketing Executive manages and controls the relationship between the product and the target audience.

Detail Job Description

evaluating marketing campaigns;
monitoring competitor activity;
Supporting the marketing manager and other colleagues.
organizing photo shoots;
maintaining and updating customer databases;
organizing and attending events such as conferences, seminars, receptions and exhibitions;
communicating with target audiences and managing customer relationships;
sourcing advertising opportunities and placing adverts in the press – local, regional, national and specialist publications – or on the radio, depending on the organization and the campaign;
sourcing and securing sponsorship;
liaising and networking with a range of stakeholders including customers, colleagues, suppliers and partner organizations;
writing and proofreading copy;
liaising with designers and printers;
conducting market research, for example using customer questionnaires and focus groups;
contributing to, and developing, marketing plans and strategies;
arranging the effective distribution of marketing materials;
managing budgets

Qualification and Experience

Required Qualifications: HND or Bachelor's Degree in any of the related field
Experience: A minimum of 5 years post NYSC working experience.

Remuneration

N300,000 - 350,000 per Month
40 hours a week role - Monday to Friday
4% pension scheme
Plus range of allowance, incentives and bonuses

**********************************************************

Internal Auditor

Employment Type: Full Time

Location: Lagos

Job Field: Audit/Finance/Accounting

Job Role

Performing analytical review of audit subject areas by assessing the risk of business processes and monitoring and reporting on year on year changes in processes.
Develop risk based audit plans.
Develop audit terms of reference, agree with auditors and obtain management approval
Execute field work based on approved terms of reference and prepare memos detailing audit findings
Prepare draft audit report, discuss and agree recommendations, and issue final report.
Preparation of audit/management reports and discussion of audit finding with business owners
Monitor, track and report progress on implementation of audit recommendations.
Provide input in the process of improvements to Internal Audit and procedures
Participate in Management and Leadership meetings

Job Requirement:

A professional accounting qualification such as ACCA, ACA or any other equivalent qualification from a recognized professional body
Minimum of 6 years’ experience in the financial management / accounting / auditing role
BSc in Accounting, Finance or related discipline
MBA or MSc in Finance or related discipline is preferred
Position is based in Lagos, Nigeria.
Compensation is attractive and commensurate upon experience.

Remuneration

Juan Industries believe in rewarding her employees for their commitment and endeavors and have designed a flexible benefits package that will suit all of our staffs.
Salary Range: N250,000 – N300,000 per month
40 hours a week role - Monday to Friday
4% pension scheme
Plus range of allowance, incentives and bonuses

**************************************************************

Head of Administration

Employment Type: Full Time

Location: Lagos

Job Field: Administration/HR

Juan Industries is one of the proud leading chemical industry with both locally and internationally recognition and standards. We are engaged in the production and supply of inorganic and organic chemicals for the production of food substances, pesticides, herbicides and cosmetic materials.

Currently, we are looking for qualified individual to fill the position stated above in our organization.

Key Duties/Responsibilities

Responsible for all Administrative Issues
Monitor the reception, ensure it is clean and ensure every visitor leaves with a positive experience
Generate all related communication as directed by upper management and ensure confidentiality is protected
Maintain all files and ensure confidentiality is protected
Act as custodian of all policies and procedures
Any other duties that may be assigned
Devising and maintaining office systems, including data management and filing
Arranging travel, visas and accommodation and, occasionally, traveling with the executive to take notes or dictation at meetings or to provide general assistance during presentations
Planning, organizing and managing events
Ordering office supplies
Completing personal task for executives

Qualification and Experience

Required Qualifications: HND or Bachelor's Degree in any of the related field
Experience: A minimum of 5 years post NYSC working experience as an office administrator or HR Officer.

Remuneration

N230,000 - 260,000 per Month
40 hours a week role - Monday to Friday
4% pension scheme
Plus range of allowance, incentives and bonuses

Application Closing Date
20th March, 2018
Method of Application
Interested and qualified applicants should send their Resume to: jobs@juanindustries.com using the post applied for as the subject of the email

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Re: Customer Service Executive Job by Limibanti(m): 1:42pm On Feb 20, 2018
I can't sign up, it is giving server error
Re: Customer Service Executive Job by caddylac(m): 4:13pm On Feb 20, 2018
Applied
Re: Customer Service Executive Job by princesslizzy(f): 6:27pm On Feb 20, 2018
Applied

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