Call center agents can enjoy RapidDial Predictive auto-dialer functionality and answer calls for any campaigns.

Typical Applications
Small Outbound Call Centers
Service Centers Contacting Customers
Reaching out to Political Constituents
Placing Calls to Donors



How it Works
From the RapidDial Web Control Panel you can create Agents, Calling Lists and Campaigns. Campaigns consist of a calling list and a script for the calling agent to follow. While the campaign is actively being carried out,

RapidDial will manage which calls have been completed, allowing additional agents to join a campaign at any time without fear of multiple agents making redundant calls.


Make outbound calls to a list of numbers on a dialing campaign
Put calls on hold and play on-hold music using IMS On-Hold Player
Supports call transfers and forwarding
Record any conversation made through RapidDial
Can be used with a headset, a microphone and speakers, or the Express USB phone device
Setup multiple instances on a network and integrate them using RapidDial Predictive Dialer PBX Software to operate an outbound call center*
* RapidDial Enterprise license for multiple simultaneous calling agents