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Banks Now Charge For USSD? - Business - Nairaland

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How Much Does POS Charge For Withdrawal In Your Area? / Banks Now Charge N6.98 For USSD Transactions (Photo) / CBN Introduces N6.98 Charges For USSD Services (2) (3) (4)

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Banks Now Charge For USSD? by Ayemileto(m): 9:15am On Apr 05, 2018
Day before yesterday I recharged N900 from by bank account but noticed an extra N120 reduction in my balance.

When I checked what the deduction was meant for through my mobile app, I saw something like "USSD SESSION CHARGE". when I contacted the bank, I was told its the transaction charges for using USSD for the month and the fee was approved by CBN last December.

The worst part is that there's no notification (alert) for this deduction.




Who else noticed this deduction?

The pics below is my chat with them.

Re: Banks Now Charge For USSD? by prest(m): 9:25am On Apr 05, 2018
Nonsense
Re: Banks Now Charge For USSD? by Boo3nity(m): 9:27am On Apr 05, 2018
Call out the bank using this medium so other customers viewing this post can collectively take a giant the bank n correct this fraudulent act by them n other financial institutions.
Re: Banks Now Charge For USSD? by Nobody: 6:59am On Apr 06, 2018
UBA charges the same but at least they would have told us about the new policy.

But even if they notify us via email just like they Usually do many of is won't even read it.
Re: Banks Now Charge For USSD? by SilentVboy: 9:12pm On Sep 27, 2018
wamiikechukwu:
UBA charges the same but at least they would have told us about the new policy.

But even if they notify us via email just like they Usually do many of is won't even read it.
I never knew this. Access bank have started theirs today and it took many by surprise.....

Many complains on Access bank FB page but no reply.....Then no need to use the USSD again na....but GTB does not charge me when I use *737#....
Re: Banks Now Charge For USSD? by Nobody: 9:10pm On Sep 28, 2018
SilentVboy:
I never knew this. Access bank have started theirs today and it took many by surprise.....

Many complains on Access bank FB page but no reply.....Then no need to use the USSD again na....but GTB does not charge me when I use *737#....

How do you think banks declare billions as profit yearly.... To reduce my cost i have stopped using USSD code, along with sms alert.... I use my mobile banking app a lot.

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Re: Banks Now Charge For USSD? by princesa(f): 3:47pm On Dec 19, 2018
True talk, twice now I've been charged for ussd transactions. Problem is, they should have informed the customers of this change in transactions.... They send different mail everyday but something as a policy change they keep quiet and then charge customers by their own discretion.

Wema Bank is a culprit. Please inform all your customers on the hidden charges in form of ussd. Plus your ATM maintenance money which other banks have stopped charging.

Why all the secrecy, tell your customers of any policy change instead of springing it up on them just like that. Bad bad move
Re: Banks Now Charge For USSD? by Hunry: 3:52pm On Dec 19, 2018
All banks have been charging for it a long time ago

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