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Nairaland Forum / Nairaland / General / Jobs/Vacancies / Vacancy For Technical Support Engineer (333 Views)
Recruitment For Technical Support Trainee At Creditregistry Nigeria / Embassy Of Brazil Recruitment For Technical Assistant / MTN Nigeria Job Vacancy : Application Support Engineer – APPLY NOW (2) (3) (4)
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Vacancy For Technical Support Engineer by SIS14: 10:54am On Jun 12, 2018 |
1. Job Title: Technical Support Engineer 2. Location: Ogun State 3. Purpose of the Job Provide first level technical support for all our services: Data connectivity, Internet services, LAN & WLAN services etc. To consistently provide a high level of excellent customer service and technical support ensuring customer’s satisfaction at every point in time. 4. Expected Key Results: Incident Management (First Call Resolution), Prompt Response to inbound calls and emails Follow up on unresolved complaint/open tickets to closure, Timely Escalation/feedback to relevant units. Preparing Technical Reports 5. JOB REQUIREMENTS EXPERIENCE: 2-5 years preferably in an ISP environment MIN QUALIFICATION: Bachelor's Degree/HND 6. Educational Qualifications (B.Sc/B.Eng) Computer Science/Computer Engineering /Electrical-Electronics Engineering, CCNA, CCNP (Desired) 7. Functional Skills Strong telecommunications, IP design skills, & in-depth knowledge of IP Network. Excellent business communication skills both verbal and written. 8. Work Experience: A hands-on experience with the following is a must: IP Routing and VPN. Knowledge and experience with network security are desirable. Experience with Wireless Point-to-Point and Point-to-Multipoint technologies is desirable. Candidate must possess excellent customer interface, analytical and presentation skills and be able to influence internal and external organizations. Send your application and resume to mlawal@batcomputers.net |
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Apply Now: Mosra Enerji Limited Massive Recruitment 2018 / Vanacy: Graduate Internship Programme At World Health Organization (WHO) / Looking For A Keke Driver In Lagos(island)
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