Stats: 3,171,955 members, 7,883,339 topics. Date: Monday, 08 July 2024 at 09:20 AM |
Nairaland Forum / Nairaland / General / Jobs/Vacancies / Job Vacancy ,female Executive Customer Care Repreentative. (512 Views)
Female Executive Assistant / Female Executive Assistant Needed. / Female Executive Secretary Needed. (2) (3) (4)
Job Vacancy ,female Executive Customer Care Repreentative. by Davidpower: 8:23am On Sep 21, 2018 |
Job Title: Female Customer Relation Executive Location: b Descriptions Candidate will be operating from our new corporate office in Lagos. The successful candidate will be working alongside and under the direct supervision of our Customers Relations Manager and provide front-desk administrative function with focus on customer service and customer experience The Candidates must be an Inspiring, confident and self-driven person with bias for action in line with our business goals. Job Brief We are looking for a Customers Relations Executive to co-manage our reception area. You will act as the ‘face’ of our company and ensure visitors receive a heartwarming welcome. You will also coordinate all front desk activities, including calls, reservations and guest’s services. As a Customers Relations Executive, you should combine a pleasant personality with a dynamic professional attitude to supervise and lead our team. Our ideal candidate can deal efficiently with complaints and has a solid customer service approach. Ultimately, as the Most Important Gateway To Ultra Media Solutions Group, you should be able to ensure our front desk provides professional and friendly service to our customers. Responsibilities Ensure front desk is tidy and has all necessary stationery and material (pens, forms and informative leaflets) Ensure timely and accurate customer service Handle complaints and specific customers' requests Ensure proper mail distribution Keep updated records of office expenses and costs Work with the General Manager to Train, supervise and support office staff, including security guard, Office Assistant, etc as well ensure company’s policies, rules and regulations and security requirements are met Developing and maintaining efficient systems to deal with client queries and support Referring issues and potential sales opportunities to Sales and Marketing Executives where relevant Handling and resolving all questions, requests, complaints and all other front desk activities Providing efficient and professional first line account management to clients Assisting the business development team in developing efficient systems to support the work of the Team Handling mail boxes, telephone and correspondences Building and maintaining relationships with clients and key personnel within customer companies Conducting business reviews to ensure clients are satisfied with their products and services. Alerting the sales and marketing team to opportunities for further sales within key clients/organisations Letting customers know about other products and services the company offers. Achieving client relationship targets and Kepis as set by the Head of Marketing Escalating and resolving areas of concern as raised by clients. Liaising with internal departments to ensure client needs are fulfilled effectively How to apply:interested candidates should forward their CV to chukuwenkejoel@yahoo.com |
Re: Job Vacancy ,female Executive Customer Care Repreentative. by mariso: 10:03am On Sep 21, 2018 |
Please what is the location for this opening |
Re: Job Vacancy ,female Executive Customer Care Repreentative. by mariso: 6:12pm On Sep 22, 2018 |
Sorry what's the pay like |
(1) (Reply)
Hrmadam Consulting Job Recruitment (11 Vacant Positions) / Job Vacancy At Exxonmobil / 2019 Recruitment: Nigerian Army 78 Regular Out, Step By Step Guide
(Go Up)
Sections: politics (1) business autos (1) jobs (1) career education (1) romance computers phones travel sports fashion health religion celebs tv-movies music-radio literature webmasters programming techmarket Links: (1) (2) (3) (4) (5) (6) (7) (8) (9) (10) Nairaland - Copyright © 2005 - 2024 Oluwaseun Osewa. All rights reserved. See How To Advertise. 10 |