UBA WHAT YOU STARTED IS GOOD,TRY TO CONTINUE THE GOOD HABIT WHILE OTHER BANK FOLLOW YOUR FOOTSTEPS

Source

Power of social media, UBA trying to build a new name, ordinarily the bank staff approach to their customers is so annoying.

Letenwam:
In a rare act of compassion, never done by any bank before, United bank for Africa,UBA, refunded the funds of a middle aged man who was recently robbed of his entire fund, amounting to N247,000.00.

The man who visited UBA Chevron branch office to complain about being robbed of his phone was assisted only to find that there were some other vital information that were not given and were necessary to block off his phone from the fraudsters.

The customer who later returned to complain of his funds being stolen was later consoled and given back his entire money by the bank. This again is a rare act of kindness and compassion.


https://lailasnews.com/uba-refunds-customer-whose-money-was-stolen-from-his-account/

Bolded is face-saving nonsense. He's not the expert so the bank should have asked him for the information he needed to submit.

They returned it because it's just above 200k. Rare act of kindness indeed.

it is highly commendable. UBA thank you

safarigirl:
Rare act of kindness and compassion ke?

Did the man not report the stolen phone and ask them to lock the account before his money was stolen?

If they didn't give him back his money, he could have sued them and they would have paid in millions.

It is a rare act of common sense, not compassion.

You dey mind them

ZombiePUNISHER:
He collapsed because of 200k
Buhari has killed the country
Poverty everywhere

Yes oh! 200k no be beans. After working, sacrificing, and saving, even after paying for house, kids, food, etc. For somebody to just take it all away at the blink of an eye. Even why I lose 2k, I wan cry, talk less of 200k.

I bet.... Dey wouldnt return any money... If it was 10m above

Returning his money was the safest for UBA because they know the implications of being sued by him since he earlier reported the stolen phone and had asked them to block his account

They would have been answering to a judge in a competent court

Lawyers love such cases

same useless uba debited me 30k about 10 years ago when you can still withdraw more than 10k in a back and refused to refund my money till today.

very useless bank

safarigirl:
Rare act of kindness and compassion ke?

Did the man not report the stolen phone and ask them to lock the account before his money was stolen?

If they didn't give him back his money, he could have sued them and they would have paid in millions.

It is a rare act of common sense, not compassion.

Was shocked when I read "only to find that there were some other vital information that were not given and were necessary to block off his phone from the fraudsters"

Like why didnt they ask for the "Vital informations"
Thats Incompetence from UBA's part

safarigirl:
Rare act of kindness and compassion ke?

Did the man not report the stolen phone and ask them to lock the account before his money was stolen?

If they didn't give him back his money, he could have sued them and they would have paid in millions.

It is a rare act of common sense, not compassion.

Don't mind them. They flouted his instructions now they're coming up with face-saving nonsense about insufficient information and forming yeye compassion.

Good one,happy for him.

This must be the handwork of Tony Elumelu himself who would not allow a single customer to tarnish a billion dollar company.
Happy for the man sha

UBA can never give you any thing free. That money will be warehoused in the sundry account domiciled in the business office which later pay it off from their P&L account after several months of amortization.

Weldone UBA

We treat our customers as king �... �

Nice bt how many people will u compensate? What does it take to block ur personal account that it cudnt be done expressly?

Good news.

Download students project topics and materials online via www.researchs.com.ng .

edo3:
bros 200k no worth to collapse? Just asking o

You dy mind that clown

Nice one UBA.

They're not serious.
They refunded the money because they were at fault and social media got interested.
Someone told you to block his account....you refused because its ordinary 250k.
Somebody somewhere in that branch will pay for this
UBA doesn't do things like this for free

tstx:


They don't care

that's why we have to watch out for those we vote in this year

ZombiePUNISHER:
He collapsed because of 200k


Buhari has killed the country


Poverty everywhere

because of 200k....criminal PDP man ur days of million and billions looting ended 2015

If it were GT bank,they would have hired dozens of SAN to ensure they pay no kobo to the affected customer.

decuteGenius:



that's why we have to watch out for those we vote in this year

Bro... We are in Nigeria... The majority only care about APC and PDP.... Even if Jesus comes down and contests an election under a diff party he will definitely lose...

They would have booked loan for staff involved in the issue.