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Nairaland Forum / Science/Technology / Technology Market / How To Set Up A Call Center In Nigeria: Requirements Needed For Set Up (541 Views)
How To Set Up A Call Center In Nigeria: Requirements Needed For Set Up E1 PRI / Setting Up A Call Center In Nigeria: Requirements Needed / How To Set Up A Call Center In Nigeria: Requirements Needed For Set Up Headsets (2) (3) (4)
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How To Set Up A Call Center In Nigeria: Requirements Needed For Set Up by cutetotalk: 2:39am On Jan 15, 2019 |
How to start a call centre in Nigeria requires a few steps: get an office Get a physical office if your are gonna have all your agents work form one location setup the call centre Since most modern call centres are VOIP based, I'd suggest you get a VOIP consultant to help you set up the call centre then hire and train your agents and supervisor(s) Here I'd suggest you get a workforce manager to help you with this. The reason being that he/she will also help you work out shifts, SLA etc finally get your customers You already know how you're gonna do this We are a call centre engineering and design firm We can give you a very affordable, very reliable and easily scalable call centre solution. Contact: phone--- 08.0677.180.31. email--- info@rapidbts.com We can arrange a demo for you in less than 24 hours |
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