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Nairaland Forum / Nairaland / General / Jobs/Vacancies / Customer Relationship Officers(4) (315 Views)
MTN Recruiting Customer Relationship Officers & 3 Positions / Relationship Officers@ Workforce Group At Gbagada / Recruitment For Graduate Relationship Officers In A Reputable Bank (2) (3) (4)
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Customer Relationship Officers(4) by KCmari: 5:09pm On Mar 12, 2019 |
Our client is into Automobile in Nigerian. As the business is spreading across the 36 states, we are willing to bring in more human capacities to drive the organisational objective. Responsibilities: Ensure outstanding customer satisfaction by maintaining strong working relationships. Attract potential customers through marketing, to increase customer data base Guide and lead team members to deliver products/services that meet or exceed the customer requirements. Handle client issues throughout the implementation life cycle in a timely and accurate fashion. Manage and train resources to ensure quality and consistency of service to customers. Schedule and conduct status meetings with appropriate development resources and customers. Assist sales team in business acquisitions, planning, retention and management. Develop and update client related reports. Managing client relationships to build a reputation for excellent service and generate repeat business. Negotiate and manage agreements through business contract process. Identify and develop problem solving methodologies to resolve customer issues. SKILLS: Attending to detail to ensure nothing slips through the cracks Analyzing problems in order to come up with resolutions Caring about customers, whose happiness can make or break a company Following through so customers know their concerns are taken seriously Profile new customers data base to enlarge customer reach Slots: 4 Location: Lagos Qualification: Required qualifications B.SC, HND, M.Sc. HOW TO APPLY: Qualified and interested candidates should apply via :titiomewo1@gmail.com on or before 30/03/2019. Only shortlisted candidates we be invited. |
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