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Help On Access Bank Aptitude Test Format - Jobs/Vacancies - Nairaland

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Help On Access Bank Aptitude Test Format by Dozzy1(m): 8:27pm On Apr 28, 2007
Plz could any one in the house give me clues on the access bank aptitude test format
Re: Help On Access Bank Aptitude Test Format by kayodu: 10:11pm On Apr 28, 2007
Abeg o Dozzy 1, Someone in d house will surely attend 2ur request. Can u pls tell us d date, venue, time and what to bring 2d test venue. God bless u.
Re: Help On Access Bank Aptitude Test Format by AdaezeUS(f): 10:16pm On Apr 28, 2007
I'm not in Nigeria but its real easy in America.  You will sit at a computer and a program will run.  You will see a lady walk into the bank and ask the teller to deposit N1200 into her checking account and receive a balance after the deposit.  The teller will perform the task and you should remember the way she did it. ( you are able to have paper and pencil write down what she did) I think you can also have her repeat the task. Keep in mind the test have not started for you yet, its showing you what its like.  Once the test start, you will have different situations where you have to perform the task, all the task you will see before hand so take good notes.  Don't focus too hard, you will mess up, its common sense.  You are also timed so you must complete the task in the time frame.  You will not know if you did the task wrong, it will just move on once you tell it to move on.  You will also encouter an old lady who have been banking their from the start of the bank, you still must ask her for ID, she will tell you something like "I come here everyweek for 20 years" so, she still needs to give you ID.  This part is multiple choice, choose ask her for ID.  You will also get another customer that will approach you to make a deposit, but she will begin to count coins or money, you either help her or ask her to move over so you can help someone else.  If the lines are very long, ask her to move over, if its not help her. You are there for customer service but you must know when to do and don't.  This is all I can remember, always put yourself in the customer and management shoes this will help you make the right choice.  Also, if you are busy do not let a co-worker side track you or talk to you.  You may also see this in multiple choice, tell him or her that you are busy.  Its a lot of examples but you will do good, you do not have to be smart to pass it.

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