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Job Vacancy by Onelove7: 9:31am On May 01, 2019 |
Job title:customer care support officer. Locations: Lagos. Jos Abuja. Akure Ibadan. Oshogbo Asaba benin. Job Summary The Customer Support Agent will be responsible for assisting both online and retail customers via company’s authorized communication channels. Minimum Qualification: Degree,bs or HND Experience Level: No Experience Experience Length: No Experience/Less than 1 year Job Description A fantastic opportunity for an ambitions and hard-working individual to join our fast growing international gaming company to assist provide excellent service to our valued customers. Responsibilities: To always be up to date with BonanzaWin business product portfolio and ongoing promotions. To monitor competitor activity and maintain a good knowledge of their offering. To communicate important feedback and complaints from customers about business issues to Customer Support Manager and Superiors immediately as they become known. To show initiative in providing ideas for processes improvement in Customer Support department, as well as general improvements for the company, based on own experience at work and customer feedback. To provide support to the Customer Support Manager on Online related or other tasks as required. Escalate inquiries beyond scope of work to Customer Support Manager and other Superiors where necessary. Work in shifts according to the provided schedule – 40 hours per week. Answer customer queries without a delay, in good quality and grammatically correct English language, politely and friendly. In exceptional cases if customer’s preferred language is Yoruba, Hausa, Igbo or other local language, which Customer Support Agent knows well, it is allowed to use that for answering customer. Requirements: First degree in any relevant discipline Excellent Spoken and written English Good Computer literacy and typing skills Service minded individual Good Problem Solving Skills Good Communication Skills Ability to multitask and manage stressful situations Background in customer service is an advantage Yoruba, Hausa or Igbo language skills is an advantage. Interest in sports and gaming Benefits: Flexible work Schedule Competitive Salary Learning and Growth Opportunity Technology Specialization(s): Software/Backend Development Mode of Application Candidates should forward cv to Jummydayo@outlook.com 1 Like |
Re: Job Vacancy by Onelove7: 8:10am On May 02, 2019 |
Updated |
Re: Job Vacancy by azelab: 8:13am On May 02, 2019 |
be careful of this advert , the person behind it is a scammer. he would ask you to call him. 2 Likes |
Re: Job Vacancy by Onelove7: 8:16am On May 02, 2019 |
..... . |
(1) (Reply)
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