Vankayyyyy:
Omo, what's going on with speedaf? Today makes it 8days 😕

PubgAvicii:

Where is yous stuck at because mine has been in DEPARTURE FROM COUNTRY OF ORIGIN for a week now

Vankayyyyy:



Stuck at departure from country of origin as well 😔... My stuffs is almost 350k plus

Faithful4real:
Please can do i contact postal office. I don't think their official email is working.

Unluckrees:


How far, did the money later reflect on Chipper? Cos I did a transaction few hours ago from Opay to Chipper and it's yet to reflect. Their customer service are not responding

PubgAvicii:

Go to the nearest post office that is close to your shipping address

Faithful4real:

my own is still stuck with custom for 1 month

PubgAvicii:

Ask for refund asap, no too stress yourself or you check at your local post office
And btw which logistics is handling your package

Alozera:

It reversed after 5days..
Chat them on twitter too

Faithful4real:
postnl

PubgAvicii:

Check at your local post office boss
It should be there

icon91:
Hello guys, I'm having a little trouble with Klasha since last Month till now

A refund that was made to my card(expired) since last Month is yet to enter my wallet, i did provide all the requested info from them, after so many weeks of back & forth with the customer care agent, i keep telling them that the money is with them already providing the evidence both from Aliexpress & the card that was meant to receive the refund

There final say this evening is that I'll need to create a new card to be able to receive the refund & they know fully well that their card funding & card creation service is down since last Month till now

From my little experience, refunds normally hit the card if it's available but hits wallet if the card is not longer available, do these guys really want to chop my money

As jboixxx confirmed earlier, my refund will hit wallet, I'll then decide whether to liquidate ....

What do you guys think i should do, i need my money ASAP, is there a way to escalate this issue?

@Olam.ak1
@Jbo.ixxx
@mctfo.pt...

Faithful4real:
i went there 3 weeks ago. They told me the product is not with them.

icon91:

Just do whatever it takes to get your refund and jump ship after. Good luck

Thanks for your input bro, honestly i don't know what to do again at this point, it's $50

A refund has been made to CID according to the card sef, everything is just there & they keep saying rubbish, i just regret signing up with these guys in the first place

jboixxx:
Create a new complain and hear what another cc will say cuz refund should hit your card/wallet (whichever that's available). Or simply create a new card and get your fund. Maybe they've reviewed their policy cuz my refund hit my card within hrs last week. Just considering whether to order with it or get a withdrawal.

If you need your sanity intact (lol), leave these fintechs and get a physical $ card.

PubgAvicii:

Before I start running mad, what does this thing means because u thought my package has left china since

Vankayyyyy:
Packages just got shipped, everyone that has delayed packages should go check their tracker for updates too😊

Vankayyyyy:



It was stuck at the airport for days , now it has left china airport and on it's way to Nigeria.

jboixxx:
Create a new complain and hear what another cc will say cuz refund should hit your card/wallet (whichever that's available). Or simply create a new card and get your fund. Maybe they've reviewed their policy cuz my refund hit my card within hrs last week. Just considering whether to order with it or get a withdrawal.

If you need your sanity intact (lol), leave these fintechs and get a physical $ card.

icon91:


I have done that already, i have lodged different complaints with different customer care agent, all the time,i found out they just keep repeating thesame things(submit so so so & so files), then later their response will always be 'we're sorry, our team is working to resolve...'

I think the major problem here is that the card (Pink Card) has expired before the refund was made, otherwise like you mentioned, it doesn't take more than few working days for refunds to enter wallet, it has been like that for me in the past with them

The greatest challenge here again is in new card creation, both their pink card & black card creation has been down since May up till now, 'service downtime error' i could've created new card since sef, I'm just so fed up at this moment

Any other way for me to escalate this issue?

icon91:


I have done that already, i have lodged different complaints with different customer care agent, all the time,i found out they just keep repeating thesame things(submit so so so & so files), then later their response will always be 'we're sorry, our team is working to resolve...'

I think the major problem here is that the card (Pink Card) has expired before the refund was made, otherwise like you mentioned, it doesn't take more than few working days for refunds to enter wallet, it has been like that for me in the past with them

The greatest challenge here again is in new card creation, both their pink card & black card creation has been down since May up till now, 'service downtime error' i could've created new card since sef, I'm just so fed up at this moment

Any other way for me to escalate this issue?

Olamak1:



They no longer allow funding of usd card directly from naira wallet. It's now a two-way process:

1. First convert your naira to dollar—
While at the home page, select "convert" and input the amount in naira you want to convert to dollar.

2. Fund your usd card —
Thereafter, go back to homepage and select "card". Here, you have the opportunity of adding your already converted dollar to your usd card.

That's all!

ehay:
[color=#006600][/color]

Please do I would like to have a greys virtual card. Do I use the mobile app on playstore or Website?
Which is better?

SaintUlot:


How many years is their card validity?

PubgAvicii:

Just forget klasha and seek for better virtual cards like grey or this new geotop up master platinum card

sureteeboy:
Good evening, house.
I'm unable to fund my Grey dollar card
What could be wrong?

PubgAvicii:

It's in play store, that's what I have been using for 2 years and it's cheaper than chipper