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Vacancy! Vacancy!! The Role Of Relationship Officer by kingsmonology(m): 8:45pm On Jul 09, 2019 |
Willers Solutions Limited - Our client, a reputable Engineering firm is recruiting suitably qualified candidates to fill the position below: Job Title: Customer Relationship Officer Location: Lagos Job Responsibilities Open and maintain customer accounts by recording account information Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution Maintain financial accounts by processing customer adjustments Recommend potential products or services to management by collecting customer information and analyzing customer needs Prepare product or service reports by collecting and analyzing customer information Contribute to team effort by accomplishing related results as needed Manage large amounts of incoming calls Build sustainable relationships of trust through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Resolve customer complaints via phone, email, mail or social media Use telephones to reach out to customers and verify account information Greet customers warmly and ascertain problem or reason for calling Work with customer service manager to ensure proper customer service is being delivered Close out or open call records and compile reports on overall customer satisfaction Resolve customer complaints via phone, email, mail or social media Qualifications and Experience Minimum of a B.Sc in any Social Science related discipline Min of 2 years’ experience as a Customer Service Officer with sales experience Must be resident within Lekki and its Environs Required Skills: Strong phone contact handling skills and active listening Familiar with CRM systems and practices Customer orientation and ability to adapt/respond to different types of characters Excellent communication and presentation skills Ability to multi-task, prioritize and manage time effectively Salary N800,000 - 120,000 Monthly Application Closing Date 3rd October, 2019 How to Apply Interested and qualified candidates should submit their CV to: philehimare@gmail.com using “Customer Relationship Officer” as the subject of the email Note: Only qualified candidates would be shortlisted. |
Re: Vacancy! Vacancy!! The Role Of Relationship Officer by TEVEZVARIN: 8:51pm On Jul 09, 2019 |
The management of Dyonarch Consultancy Akwa Ibom uses this opportunity to inform the general public that it has started welcoming application from interested applicants who wishes to partake in it perennial HIV/AIDS awareness in the state. Interested candidates must have either BSC, HND, OND, NCE or SSCE etc. Interested candidates should simply forward via SMS, Name, Qualification, Sex, phone number to 08065063201 on or before 1st August, 2019 |
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Sales Executives Urgently Needed / Director Of Operations At Enercom Solutions Nigeria Limited / Accountant Required, Junior - Intermediate Level Position, Kwara State
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