Good Morning House,

Please I need advice on what to do next.

My short story is that I buy prepaid meter token online as it most convenient for me. So in August I bought the token as usual but it failed to load on my meter.

I communicated with EKEDC via calls and emails and I was asked to buy another token by the second day because the first two I bought were bad tokens, So I did and was able to load the new token.

About the refund or replacement for the bad tokens they generated for me, it almost two months and all I get is they are working on it.
Please how to I get this issue resolved.
Thanks.