Anyone who runs their own business knows that customers are everything. They’re the backbone of a successful company, and they can be the most difficult to keep happy. Achieving real customer satisfaction is part of the thrill of entrepreneurship, but it’s also one of its great stressors.
Engagement 24/7

Just as your business now requires a social media presence so that your customers can find and contact you, AI interactions will soon be must-haves for your company. Customers are coming to expect quick and automated information when and how they need it. Most customers expect near-instantaneous responses to their query, and they want the option to connect 24 hours a day, seven days a week. That demand is not something that can be easily met by most small businesses manually.